زينب Homoudi

 Handling all system requirements for issuing ISO certificates for
companies
 Tele Marketing
 Preparing training courses for ISO 9001, 14001, 18001, 22000,
Total quality management system and all courses related to Quality
and ISO

 Do strategic analysis for the center
 Specify the ICQ position in the training market
 Build new relationship with new clients
 Brining new products
 Arranging internal processes
 Sales & marketing for programmed and planned courses
 Help training manager in planning and managing all training and marketing work
 Supervise the internal group
 Follow-up the training plan
 Doing regular operation reports for the manager and training manager
 Follow-up all training operation regarding:-
Client meetings, contracts, financial reports, ……

 Handling all system requirements for issuing ISO certificates for
companies
 Tele Marketing
 Preparing training courses for ISO 9001, 14001, 18001, 22000,
Total quality management system and all courses related to Quality
and ISO

 Handling Customers' Calls and insuring customer satisfaction
 Raising complaints and following them
 Participating in other departments tasks and activities

 Preparing Proposals.
 Meeting Clients.
 Invoices Issuing.
 Tele Marketing.