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ذكرى مصطفى انور  مصطفى, customer service representative

ذكرى مصطفى انور مصطفى

customer service representative·CIB Bank

Egypt

Master's degree, Administration And Accounting

Work experience

Total years of experience: 2 years, 0 months

customer service representative

June 2023 - December 2024

CIB Bank

Cairo, Egypt

June 2023 - December 2024

Company industry:
Banking

customer service representative

January 2024 - July 2024

Bank Misr

Al Ain, United Arab Emirates

January 2024 - July 2024

Company industry:
Banking

HR, Quality coordinator and ER

January 2023 - December 2023

Orange (Corporate in Smart Village)

Cairo, Egypt

January 2023 - December 2023

Company industry:
Islamic Banking

HR

January 2023 - December 2023

Orange Total Reach

Cairo, Egypt

January 2023 - December 2023

Company industry:
Telecommunications

Education

جامعة عين شمس

August 2022

August 2022

Master's degree, Administration And Accounting

Egypt

GPA (rating): Very good

GPA (rating): Very good

جامعة عين شمس

June 2021

June 2021

Master's degree, HR.

Egypt

Sadat Academy

January 2021

January 2021

Bachelor's degree, Business administration

Egypt

Skills

BUSINESS ADMINISTRATION

Intermediate

CALMNESS UNDER PRESSURE

Intermediate

CUSTOMER SERVICE

Intermediate

CYCLE TIME VARIATION

Intermediate

MANAGEMENT

Intermediate

SALES

Intermediate

STRESS MANAGEMENT

Intermediate

TEAMWORK

Intermediate

VERBAL COMMUNICATION SKILLS

Intermediate

WRITING

Intermediate

Languages

Arabic

Native Speaker

English

Native Speaker