zeyad sait

• Led daily store operations, ensuring smooth workflow, high customer satisfaction, and
compliance with company policies.
• Supervised, trained, and developed a team of 9 employees, improving productivity and retention
• Created staff schedules and managed labor costs to meet budget targets
• Analyzed sales reports and KPIs to identify trends and optimize performance
• Implemented customer loyalty initiatives that increased repeat business
• Managed inventory levels, reducing shrinkage by 57% through improved tracking and loss
prevention
• Handled cash management, including deposits, reconciliations, and financial reporting
• Recruited, interviewed, and onboarded new employees

• Managed daily operations including staffing, inventory, and customer service across a high
volume retail environment
• Increased sales by 15% by improving customer engagement strategies and optimizing store
processes
• Reduced operational inefficiencies through workflow improvements and better inventory tracking
• Trained and supervised staff, improving productivity and service quality metrics

• Assisting with day-to day customer service.
• Handling customer payments, refunds, complaints, compliments,
etc

• Assisting with day-to day running of the Clinic.
• Handling customer payments, refunds, complaints, compliments,
etc.
• Handling the clinic Accounts