Ziad Alegi, Quality Assurance/Test Manager

Ziad Alegi

Quality Assurance/Test Manager

TranScore

Location
United States
Education
Bachelor's degree, Engineering Technologies
Experience
33 years, 3 Months

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Work Experience

Total years of experience :33 years, 3 Months

Quality Assurance/Test Manager at TranScore
  • United States - Florida - Orlando
  • My current job since June 2013

Accomplishments:
Directed the Test team focusing on implementing and enhance the Infinity Toll System capabilities. Worked with Florida Department of transportation (FDOT), Miami Dade Expressway Authority (MDX), Miami Dade County (MDC), Bay Harbor Island toll authority, Osceola County Expressway Authority (OCX), Central Florida Expressway Authority (CFX) functioning as an expert function matter to collect complete and accurate business requirements and ensuring requirements changes, deliveries and installation dates are met. Balanced product vision and voice of customer by Collaborating with product management to deliver best-in-class solution. Created and archived test documents to facilities company wide access to insure functional test consistency in exercising each hardware and software subsystem test. Worked on Implementing Agile methodology to insure direct software and test groups interface to address and reduce churns and providing quick turnaround.

Responsibilities:
● Participate in clients meetings functioning as subject matter expert in order to collect complete and accurate business requirements, addressing site testing progress, analyzing anomalies and corrective actions taken.
● Decompose clients RFP into system level technical requirement and use cases. Tracked, updated and documented requirements changes.
● Performed quality assurance verification to ensure work products meet specified requirements and design specifications.
● Collaborates with Product Management to balance product vision and voice of customer to deliver best in class solution.
● Participated in the Configuration Management process to establish and maintain consistency of product performance and functional requirements throughout its life cycle.
● Develop test strategies, test plans and test cases covering multiple test platforms utilizing HP Quality Center.
● Developed and executed Functional test cases for the Mobil Android platform.
● Coordinated and executed Factory Acceptance Test, Performance, Commissioning and System Acceptance testing for the Infinity Electronic Tolling Solution product. The tests were designed to aid learning and mitigate risks to assist in contributing to the continuous improvement process.
● Communicated test results and coordinate logistics to developers and key IT staff as appropriate.
● Created and executed SQL queries.
● Coordinated sites acceptance and commissioning test activities.
● Created, reviewed and tracked defects utilizing HP Quality Center, coordinated resolution of system defect.
● Managed defect triage meetings analyzing defects, validate defect severity, make changes as needed, prioritize resolution of the defects and assign resources.
● Certified builds for release to the production environment.
● Generated and presented periodic executive management level reports detailing status test reports metrics to determine quality and release readiness.
● Provide technical training and career development for staff members.

Technical Manager at IDATIX
  • United States - Florida - St. Petersburg
  • September 2010 to May 2013

Implemented guidance and measurement control system by introducing and utilizing Program policies, procedures, Requirements, Code and Documents reviews to achieve desired Quality Control and ensure the integrity of finished products. Under my leadership, product quality has markedly improved by instituting aggressive testing strategies, such as Requirements specs, Design Documents, Test Documents, Test Application, Code inspections.
Modified existing test cases and created a full suite of functional/system/regression test cases which is up to date and provided coverage to all iDatix products.

Responsibilities: ● Translated strategic corporate needs into executable programs and projects.
● Starting from scratch managed the QA/System Test delivery of software releases for the iDatix products.
● Authored group guideline documents outlining development and testing standards, procedures and general standards and practices. The document served as a guideline for new and existing members.
● Produced detailed laboratory upgrade plans.
● Provided quality ongoing feedback and recognition for team members based on staff functional objectives and company performance.
● Provided technical training and career development reviews for in house and offshore staff members.
● Coordinated the QA/Test department activities including staffing and equipment cost requirements.
● Implemented peer code and Test Documents reviews to ensure Quality Control Traceability, Matrix and Testability Compliance.
● Conducted risk assessments reviews for test documents, test cases to ensure correct requirements and product design mapping
● Involved in designing, managing, specifying test requirements, planning, developing and executing Functional, Usability, Load, Performance, Compatibility and Acceptance testing in Agile environment for the IDATIX .Net Web based product.
● Reviewed, Tracked and Reported Defects (Bugs) utilizing MS Visual Studio, recommend solutions and implemented emergency backup procedures
● Prepared, analyzed and Interpreted Test metrics reports to determine quality and release readiness.
● Interfaced with Clients to define, analyze and ensure that client requirements and changes are met.
● Involved in specifying testing requirements, planning tests, designing test steps, generating test templates, calling test with parameters, creating requirement coverage, executing tests and adding, matching, updating, prioritizing & mailing defects, monitoring the test process by generating test matrix reports

Technical Manger at Clear Network
  • United States
  • April 2003 to March 2009

Developed a resource allocation plan for efficient utilization of resources involved in the project
● Prepared project detailed estimate of costs based on customer requirements and briefings.
● Coordinated the QA/Test department activities including staffing and equipment cost requirements.
● Assigned and set team member objectives by defining desired outcome and how they will be measured and contribute to department goals and their impacts on the organization.
● Provided quality ongoing feedback and recognition for team members based on staff functional objectives and company performance.
● Provided technical training and career development reviews for staff members.
● Implement peer code and Test Documents reviews to ensure Quality Control Traceability, Matrix and Testability Compliance.
● Interfaced with clients to evaluate, analyze and ensure that clients Requirements and changes are met.
● Developed functional/regression automated testing solutions using QTP and data driven techniques.
● Involved in designing, managing, specifying test requirements, planning and executing Functional and Performance testing for the RDBMS utilizing SQL server in Windows and Linux environments.
● Involved in specifying testing requirements, planning tests, designing test steps, generating test
templates for Conformance, Regression, Integration, Functional, Performance, Load, Fault Insertion, System Test (White & Black Box) and Gray Box Testing, calling test with parameters, creating requirement coverage, executing tests and adding, matching, updating, prioritizing & mailing defects, monitoring the test process by generating the test reports & graphs utilizing HP LoadRunner and Quality Center, recommend solutions and implemented emergency backup procedures
● Developed and presented executive management level reports summarizing performance test metrics statistics to determine quality and release readiness.

Technical Manager at Lucent Technologies
  • United States
  • April 1998 to February 2003

● Translated strategic corporate needs into executable programs and projects.
● Starting from scratch managed the System Test delivery of 6 platform software releases for the
PVNS products.
● Authored group guideline documents outlining development and testing standards, procedures and general standards and practices. The document served as a guideline for new and existing members.
● Produced detailed laboratory upgrade plans.
● Implemented peer code and Test Documents reviews to ensure Quality Control Traceability,
Matrix and Testability Compliance.
● Prepared project detailed estimate of costs based on customer requirements and briefings.
● Developed and executed GSM, IS-41 Rev B & C protocol conformance testing for the HLR (Home Location Register) for the PVNS products utilizing the MGTS and the INET SPECTRA protocol analyzers
● Developed and executed the Regression, Integration and System Test documents for the WLL project
● Responsible for vaulting and packaging the software releases and test scripts for the WLL and PVNS projects using Rational Rose.
● Interfaced with operation department to provide installation and maintenance support.
● Provided technical training and career development for staff members.

Senior QA/Test engineer at DSC Communication Corp
  • United States
  • August 1996 to April 1998

● Assigned and set team member objectives by defining desired outcome and how they will be
measured and contribute to department goals and their impacts on the organization.
● Provided quality ongoing feedback and recognition for team members based on staff function
objectives and company performance.
● Provided technical training and career development for staff members.
● Evaluated and analyzed requirements, attended change requests meetings.
● Conducted peer review for features development and test.

Provided end to end testing for the SS7 and SIP Protocols call flow, which included: Developing, maintaining and execution Conformance, Regression, Integration, Performance, Fault Insertion and System Test scripts utilizing IBM Rational Suite and test tools (Test Manager, Functional Tester, Requiste Pro, Clear Case)
● Tracked and reported Defects for the ODF project using Clear Quest.
● Responsible for vaulting, packaging software releases using Rational Rose.

Senior Member of Technical Staff at Siemens Stromberg- Carlson
  • United States
  • August 1989 to July 1996

Worked in the area of Integration/System testing for Call Processing and Class Features. Worked in the development of the World Electronic Switching System (EWSD) and the Digital Central Office (DCO).

Education

Bachelor's degree, Engineering Technologies
  • at University Of Central Florida
  • August 1989

Presedent List 5 Semester in the Row Dean List 3 Semester in the Row

Specialties & Skills

Quality Assurance
Compliance
System Testing
Verification Testing
Black Box Testing
Conformance Testing
Functional Test
Window OS
Acceptance Test
Integration Testing
Gray Box Testing
Compliance Testing
Non-Functional Test
Defect Management Tools
Web Application Test
Load Testing
Regression Testing
Test Management Tools
Performance Testing
Quick Test Profissional (QTP)
Mercury Qality Center
MS Test Manager

Languages

Arabic
Expert
English
Expert