Ziad Braidy, Customer Service Representative

Ziad Braidy

Customer Service Representative

Hallmark Aviation Services

Location
United States
Education
Diploma, Petroleum Engineering
Experience
5 years, 6 Months

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Work Experience

Total years of experience :5 years, 6 Months

Customer Service Representative at Hallmark Aviation Services
  • United States
  • August 2015 to September 2016

A U.S. airline ground handling company that contracts with many major airlines around the world. I had the chance to work for Emirates Airline and Qantas Airline. A great experience.

Preparing and issuing tickets, travel documents and luggage tags. These are front line positions where great customer service skills are a critical part of the job.

Verbal and written communication skills, thorough knowledge of product, multi-tasking.

Personal Assistant And Driver at Beverly Hills Rental
  • United States
  • July 2016 to August 2016

Summer job where I had an incredible opportunity with a member of Al Thani family of Qatar, a great experience.

Dispatcher at Authorized Taxi Supervision
  • United States
  • February 2015 to October 2015

Communication Skills: listening and speaking to people by radio and phone.

Moving a lot of people around at the same time, tracking their movements and keeping tabs on what they need.

Host & Server at Terrace Lougne
  • United States
  • June 2014 to January 2015

Demonstrated skills in greeting customers, presenting menus, taking food orders and expediting them through the kitchen.

Upbeat professional who has a proven talent for reading guests and anticipating their needs.

Special talent for clearing and cleaning tables and washing dishes.

Host & Server at Gaby's Mediterranean Cafe
  • United States
  • April 2011 to June 2014

Familiar with standard restaurant operations and safe beverage service.

Known for handing multiple tables simultaneously.

Demonstrated ability to maintain proper condition and sanitation of dining areas and servicing tools.

Education

Diploma, Petroleum Engineering
  • at El Camino College
  • October 2016

One of the best transfer college to most known universities in the U.S. Completed 76 credits. Related Courseworks: Critical thinking 1b and 1c Business 1A, 1B, and 2B Accounting 1 Philosphy 1 and 2 Biology 1B Human Rescourse Critical thinking 1b and 1c CIS 13A AND 13B

High school or equivalent, High School
  • at Westchester High School
  • April 2011

High School Diploma AP Biology/Chemistry TA Life Skills

Specialties & Skills

Customer Service
Team Player
Team Supervision
Proofreading
Bookkeeping
Strong Work Ethic.
Handling Pressure.
Adaptability.
Public speaking
Problem Solving
Self-Confidence.

Languages

Arabic
Intermediate
English
Expert