ziad diab

• Customers follow-up to ensure product satisfaction.
• Meeting with customers in their sales environment to enhance product sales and knowledge.
• Canvassing potential customers at work place and closing sales.
• Competition awareness
• Building long-term relationships with new and existing customers.

• Preparation of master copy of invoices for each month.
• Sorting the vouchers according to ledgers in each project file.
• Maintaining petty cash.
• Updating bank register and preparing bank reconciliations.
• Coordination with suppliers and preparation of procurement documents i.e. Purchase requisition, goods received note etc.
• Maintaining inventory of office stationery etc.
• Preparation of HR documents.
• Maintaining personnel files.
• Assisting Accounts officer, Finance Manager & Finance Director.
• Payment of utility checks, vendor bills etc.
• Supervising office vehicle and responsible for review of vehicle log-books.
• Preparation of monthly fuel expense summary, food expense, communication expenses etc.
• Printing of checks.
• Any other task assigned by the supervisors

•Processing requests for transcripts, student grade records, course
descriptions, and other information in accordance with privacy laws and
university policies.
• Ordering transcripts through mainframe computer; checks transcripts to
verify accuracy; validates and distributes transcripts according to requests.
• Greeting visitors in person or on the phone, providing customer service
with advice and guidance regarding the registration process; may refer
customers to appropriate department or university site.
• Responding to inquiries by telephone or letter regarding academic
standing, transcript problems, and unclear or irregular transcript requests.
• Processing name changes and updates other academic and demographic
information in files and on computer.
• Providing transcripts, enrollment verification, and degree certifications by
mail, FAX, or telephone, according to prescribed procedures; advises
students concerning their records.
• Maintaining files in proper order; pulls records for processing and refiles.
• Maintaining logs of records release transactions initiated by other
departments.

• Communication with customers and follow-up
• Understanding customer needs and problem solving
• Team working

• Customer service
• Helping customers fix their lines