Ziad Kheireddine, National Sales Director

Ziad Kheireddine

National Sales Director

AutoCars

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Accounting
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

National Sales Director at AutoCars
  • United Arab Emirates - Dubai
  • July 2017 to March 2020

• Responsible for developing sales strategies.
• Lead and managing sales team to achieve sales target.
• Establish productive and professional relationships with key personnel in assigned customer accounts.
• Negotiate and close agreement with large customers.
• Manage and oversee the daily operations of sales department.
• Monitor and analyze performance metrics for improvement.
• Prepare monthly, quarterly and annual sales forecasts.
• Perform research and identify new potential customers and new market.
• Provide timely and effective solutions aligned with client needs.
• Liaise with Marketing and Product Development department.
• Keep abreast of new cars launches.

Head of Sales and Fleet Department at Infiniti
  • Qatar - Doha
  • October 2013 to June 2017

• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommending solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

Head of Fleet at Volkswagen
  • Qatar - Doha
  • March 2011 to September 2013

• Promote the profession of car fleet management
Foster and promote the profession of vehicle fleet management within industry and commerce, develop strategic partnerships and regularly communicate with members and stakeholders.
• Provide structured education and training programmers
Syllabus and methodology, designed to meet the needs of newly appointed and established vehicle fleet managers, fleet administrators, fleet industry specialists and those whose job responsibilities include fleet, leading to accredited, vocational qualifications recognized and accepted as the requisite for the profession.
• Advance the profession through ongoing research
Into all aspects of vehicle fleet management and communicate the findings to members and interested parties.
• Promote the application of best practice management techniques
Promote the widespread application of best practices as relevant to vehicle fleet management, particularly those practices relevant to the environment, duty of care and safety.
• Encourage the sharing of information
Encourage members in the sharing and communication of their knowledge and experience in the application of established and leading edge principles and practices through informal networking and interactions in training programmers and conferences plus the writing of articles, papers and text books.

Certified Sales Consultant at Mercedes-Bens
  • Qatar - Doha
  • September 2008 to February 2011

• Perform all Sales services related activities to meet or exceed sales quotas.
• Promote & sell cars and maintain customers’ relationships after sales.
• Products and Services Market Research for Mercedes Benz cars.
• Monitor and upload company listed cars.
• Perform Unit listing according to Mercedes Benz policies.
• Maintain Sales and contacts with potential customers and keep records of all Customers’ interactions regardless of their outcomes.
• Remain updated on Mercedes Benz products through constant learning and training.
• Create a customers' data base to handle their enquiries and deliver excellent service through communication and team work.
• Maintain contact and build lasting relationships with Customers.
• Walk around customers to deliver high standard services satisfaction.
• Develop creative sales techniques and grow existing account base.

Education

Bachelor's degree, Accounting
  • at Lebanese American University (LAU)
  • August 2002

Accounting Extension Program

Specialties & Skills

Credit Card Processing
Operations Experience
Customer Satisfaction Analysis
Customer Satisfaction
Customer Experience Improvement
Time management, Strong Leadership, Continuous Learning skills, Coaching skills.

Languages

English
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