Corporate HR Director
Abu Dhabi National Hotels
Total years of experience :27 years, 0 Months
• Develop and review of HR Policies for the hospitality division ensuring 100% in compliance.
• Assess, compare and recommend C&B based on various, hotel level, brand and identity.
• Create the internal HR PR & Marketing platform for internal communication.
• Review and set the annual budgets and manpower guide.
• Review and implement new HR organizational structure in line with company’s vision and matrixes.
• Create the annual Performance Appraisal process and aligning the bonus criteria.
• Provide professional support and oversee the HR Operations across all business entities.
• Maintain and develop productive relationships with all business partners and owners in the interest of all parties.
• Proffered strategic consultancy- insight and recommendations on HR initiatives that can be leveraged to strengthen client business results.
• Serving as Trusted Advisor/ Confidant to the client. Acting as a change agent within their organization and across the People function, in particular influencing their leadership team to reflect, evolve, transform and innovate.
• Proven history of turning around poorly structured HR Departments. Played a critical role in executing HR initiatives and driving HR functional excellence and process improvement.
• Developing project plans, fieldwork task schedules, scheduling and preparing for workshops and interviews, gathering documentation.
• Liaising with client management to gain an understanding of client business culture, conditions, risks and controls. Empowering them to drive HR agenda by energizing the organization culture, framework for action and people engagement.
• Fostering effective business partnerships with key clients, maintaining professional credibility and reputation for delivering goals. Supporting delivery assurance practices by participating in periodic project reviews and audits and maintaining accurate and timely project reporting.
• Superintending a dynamic sub-project teams in global environment, building to scale thoughtfully and intentionally.
• Generating the results of consulting and delivered projects. Drafting and presenting reports to the CEO for review and approval. Data-driven - monitoring metrics and leveraging them to drive change and make improvements.
• Commanded, developed and led world-class HR programs and operations for a 450+ employee operation, 8 in HR and 2 direct reports, across the GCC region.
• Instrumental in shaping the people strategy for the group, harnessing the existing cultural strengths, coupled with the development of new and inspiring people strategies, that will support the future growth plans for the business.
• Initiated HR business plan that acted as a platform to roll out programs that all business entities will use.
• Created and maintained culture, through defining the VMV - Vision, Mission and Values.
• Defined the talent management framework, through identifying and developing the Hi-POs and their retention.
• Employed talent management as an instrument of business transformation that advances strategy, develops agile leaders, and conjoins in culture.
• Instituted C&B structure to drive revenues & im pact profitability and increase employees’ rewards and recognition.
• Introduced the psychometric assessment tool that best fit Group’s various entities & roles for assessment.
• Established the employee engagement surv ey to impact organizational growth, measure and increase employee engagement level.
• Developed accredited and award-winning training and development solutions contributing to the long‐term development and growth of Skelmore’s business.
• Designed and implemented an effective performance management system (PMS), in order to drive business results, talent development and succession planning
• Owned & drove end-to-end HR programs for UAE region -3, 500 manpower, 47 in HR & 6 direct reports.
• Championed driving a truly interconnected people agenda that contributes to the operational and financial performance of the business- Achieved revenue target set from delivering services to business partners.
• Entrusted to manage budget of 17.2M with a net profit of 2.5M.
• Defining recruitment model and broader resourcing strategy as the Group continued to scale. Ensured 100% internal & external compliance, UAE labour law, UAE Pension & full integrity of HRIS.
• Significantly contributed to the development of Company’s Nationalization Program whilst maintaining high retention rates.
• Initiated HR roadshows in order to multiply awareness on HR P&Ps, best practices and increase bonding.
• Collaborated with HRBPs on career planning, bringing focus and rigor in Performance Management Process, establishing KPIs, key result areas, objectives & standards at department & individual level, ensuring effectiveness and timely compliance
• Head-hunted to serve on hotels’ pre-opening team, establishing HR department & mobilizing manpower across the GCC region- comprising of 26 hotels & 8, 000+ manpower.
• Championed Rotana’s culture and vision Built powerful work forces through enhanced Talent Management and design. Managed budget of forecasted pre-opening manpower budgets.
• Dexterously managed the regions’ budget of 471, 152, payroll 212, 018 and 259, 133 PTER.
• Conducted industry benchmarking, salary and benefits surveys, revisited total rewards strategy in light of engagement analysis, competition.
• Audited hotels’ HR standards and monitored implementation of action plans to achieve targeted results.
• Provided human capital management solutions for a 5 Star hotel with 565 rooms, 11 outlets, 1, 100 employees, 35 in HR and 8 direct reports.
• Designed Next Generation HR architecture and significantly contributed to the creation of new Rotana Corporate policies.
• Proffered thoughtful counsel and headship on how to create and steward end-to-end talent strategy. Recruited 250+ employees and reduced turnover by 15% representing 10% below the industry average.
• Efficaciously established and managed annual budget of 45M and 39M PTEB.
• Attained 93% - highest HR practices compliance within the Rotana group.
• Successfully initiated 10 best practices to improve efficiency and effectiveness
• Spearheaded HR agenda for 5 Star hotel, with 301 rooms, 6 outlets, 410 employees, 15 in HR and 4 direct reports.
• Developed, implemented and periodically reviewed HR Critical path for hotel opening.
• Established the recruitment and selection process criteria and achieved 90% total recruit 2 months prior to opening.
• Developed 80 job descriptions and departmental SOPs.
Extra-curricular Activities :
• Université Paris Sorbonne Abu Dhabi
• Actively involved in interviewing & assessment of the students for the admission into the University for various Academic Programs “Marketing, Management & Communications studies” utilizing a structured panel interview process.
• Dissertation Paper: Employee Retention within Rotana Hotels and Resorts Research Papers Authored • People Resourcing in an International Context, with emphasis on Sudan Market • Strategic People Management & Development with emphasis on UAE Market • Managing Employee Reward & Development with emphasis on UK Banking Sector • Learning and Development with Emphasis on Use of New Technology in Organizational Learning