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Ziaul  Fayaz Z, Operations Executive – Process Excellence

Ziaul Fayaz Z

Operations Executive – Process Excellence·TVS Automobile Solutions Pvt Ltd

United Arab Emirates

Master's degree, Operations and Supply Chain Management

Work experience

Total years of experience: 3 years, 3 months

Operations Executive – Process Excellence

August 2024 - January 2026

TVS Automobile Solutions Pvt Ltd

Bengaluru, India

August 2024 - January 2026

• Improved turnaround time (TAT) by 15% across 21 outlets through process optimization
• Reduced report generation time by 90% by automating reporting using API & Google Apps Script
• Developed real-time dashboards to improve decision-making and operational visibility
• Consolidated 20+ data sources into a single automated system, improving data accuracy

Company industry:
Automotive Dealership & Distributor
Job role:
Support Services

Service Engineer

November 2022 - July 2024

TVS Automobile Solutions Pvt Ltd

Chennai, India

November 2022 - July 2024

• Managed service operations for 1000+ vehicles ensuring smooth workflow
execution
• Increased service turnover by 20% through upselling and service bundling
strategies
• Generated performance reports to track KPIs and support management
decisions
• Coordinated with vendors and cross-functional teams to ensure timely
service delivery

Company industry:
Automotive Dealership & Distributor
Job role:
Engineering

Education

Pondicherry University

June 2025

June 2025

Master's degree, Operations and Supply Chain Management

India

Anna University

January 2022

January 2022

Bachelor's degree, Mechanical Engineering

India

Skills

BUSINESS PROCESS

Intermediate

ANALYTICS

Intermediate

DECISION MAKING

Intermediate

DIGITAL TRANSFORMATION

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

LEAN SIX SIGMA

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONS

Intermediate

PROCESS IMPROVEMENT

Intermediate

TURNAROUND TIME

Intermediate

LEADERSHIP

Intermediate

INVENTORY CONTROL

Intermediate

KPI REPORTING

Intermediate

LOGISTICS

Intermediate

MASTER OF BUSINESS ADMINISTRATION MBA

Intermediate

PROCUREMENT

Intermediate

SUPPLY CHAIN MANAGEMENT

Intermediate

VENDOR MANAGEMENT

Intermediate

AUTOMATION

Intermediate

BUSINESS OPERATIONS

Intermediate

BUSINESS PROCESS IMPROVEMENT

Intermediate

DASHBOARD

Intermediate

OPERATIONS MANAGEMENT

Intermediate

PRODUCTIVITY IMPROVEMENT

Intermediate

LEAN SIX SIGMA GREEN BELT

Intermediate

Languages

English

Expert

Tamil

Native Speaker

Training and Certifications

Certifications
LinkedIn Learning
Time Management Fundamentals
Lean Six Sigma Green Belt
Lean Six Sigma Green Belt
TÜV SÜD Certified
Apr 2026