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Zied Dridi, MEMBER OF THE BOARD

Zied Dridi

MEMBER OF THE BOARD·National Telecommunications Regulatory Authority (INT)

Tunisia

Bachelor's degree, Computer science engineer

Work experience

Total years of experience: 26 years, 11 months

MEMBER OF THE BOARD

April 2025 - Present

National Telecommunications Regulatory Authority (INT)

Tunis, Tunisia

April 2025 - Present

Technical expert appointed by presidential decree (No. 2025-189 of 04/10/2025) to regulate the
telecommunications sector.
Core Responsibilities:
• Tariff Regulation: Analysis and validation of telecom service pricing models
• Resource Governance: Oversight of national numbering and addressing plans
• Legal Compliance: Monitoring operator adherence to regulatory requirements
• Dispute Resolution: Arbitration of technical and operational conflicts between sector
stakeholders
Expertise Applied:
• Interconnection cost calculation and infrastructure sharing mechanisms
• Cost allocation methodology development
• Technical advisory services
Company industry:
Telecommunications
Job role:
Information Technology

BOARD MEMBER

February 2025 - Present

National Electronic Certification Agency (TUNTRUST)

Tunis, Tunisia

February 2025 - Present

• National Strategy Development: Active participation in shaping Tunisias electronic
certification policies and strategic direction
• Corporate Governance: Oversight of digital trust service enhancements and
cybersecurity policy implementation Provided:
• Certification infrastructure development and modernization
• Electronic security standards strengthening and compliance
• Alignment with national and international regulations
Company industry:
Internet & E-commerce

DIRECTOR OF STRATEGY AND PROJECT CONTROL

September 2024 - Present

Tunisian Internet Agency

Tunis, Tunisia

September 2024 - Present

• Digital Strategy:
✓ Develop short-, mid-, and long-term IT roadmaps
✓ Conduct technology watch and anticipate disruptions
• Project Management :
✓ Lead complex cross-functional projects
✓ Coordinate internal/external stakeholders
✓ Apply Agile/Waterfall methodologies
• Operational Performance:
✓ Deploy tracking tools (KPIs, dashboards)
✓ Manage risks and drive continuous improvement
Company industry:
Internet & E-commerce

PROJECT DIRECTOR - ELECTRONIC DOCUMENT EXCHANGE FOR CIVIL COURT CASES

November 2021 - January 2024

|Tunisian Ministry of Justice

Tunis, Tunisia

November 2021 - January 2024

Designed and deployed Tunisias first digital platform for civil court document exchange (ELISE),
eliminating paper processes and accelerating judicial procedures through full dematerialization.
Key Achievements:
• Digital Transformation Leadership
◦ Implemented ELISE platform (Electronic Document Management + Workflow) for civil
case processing
◦ Achieved 100% digital transition for pilot cases through structured change management
◦ Enabled cross-court data integration via REST API architecture
• User Adoption & Process Optimization
◦ Trained 500+ legal professionals (judges, clerks) with comprehensive technical
documentation
◦ Reduced case processing time by 70% through workflow modernization
• Security & Compliance Framework
◦ Deployed encrypted PostgreSQL database with full access logging
◦ Established strong authentication protocols for system access
Transformational Impact:
✓ Pioneered Tunisias first fully digital civil case management system
✓ Eliminated paper-based errors and manual botlenecks
✓ Created judicial efficiency model now being scaled to other case type
Company industry:
Translation & Document Processing

INFRASTRUCTURE PROJECT DIRECTOR – MINISTRY OF JUSTICE DATA CENTER MODERNIZATION

November 2018 - January 2024

Tunisian Ministry of Justice

Tunis, Tunisia

November 2018 - January 2024

• Designed and deployed a fully virtualized hosting solution to optimize performance, scalability, and
resource management.
• Implemented comprehensive security policies and business continuity plans to ensure data
protection and operational resilience.
Technical Infrastructure:
• Physical Architecture:
• Secure facility (biometric access, redundant cooling, UPS + backup generator)
• Dell PowerEdge server cluster with redundant Cisco 10Gbps switches
• Virtualization & Storage:
• RHEV hypervisor + Ceph distributed storage cluster for resilience
• Segmented network (VLANs) with
Company industry:
Translation & Document Processing

CHIEF INFORMATION OFFICER | SENIOR DIGITAL ADVISOR TO THE MINISTER OF JUSTICE

January 2018 - January 2024

Tunisian Ministry of Justice

Tunis, Tunisia

January 2018 - January 2024

Led the comprehensive digital transformation of the Ministry while serving as direct technology
advisor to the Minister on critical technological maters.
1. Digital Transformation
­ Modernized IT architecture, achieving 90% reduction in system errors
­ Executed private cloud migration and infrastructure optimization
­ Ensured full interoperability across judicial systems
2. IT Governance
­ Managed a 100+ member IT expert team
­ Directed budget oversight and cost optimization initiatives
­ Implemented strategic KPIs and executive dashboards
3. Innovation Leadership
­ Deployed cuting-edge e-Justice solutions
­ Drove continuous improvement of core business processes
Impact Delivered:
✓ Complete overhaul of judicial IT systems
✓ Dramatic improvement in IT performance metrics
✓ Established the Ministry as a national benchmark for digital excellence
Company industry:
Translation & Document Processing

PROJECT DIRECTOR – ENTREPRISE ARCHITECTURE FRAMEWORK

January 2020 - December 2021

|Tunisian Ministry of Justice

Tunis, Tunisia

January 2020 - December 2021

Designed and implemented the Ministrys IT Architecture Framework based on TOGAF standards
to unify and modernize judicial information systems.
Key Achievements:
✓ Framework Development:
• Standardized technical architectures across all judicial systems
• Harmonized legacy systems with new digital infrastructure
• Established core design principles (interoperability, security, scalability)
✓ IT Governance Implementation:
• Ensured compliance with national digital standards
• Created evaluation framework for new IT projects
• Deployed as reference standard across 10+ judicial departments Digital Transformation Impact:
• Aligned architecture with national e-Justice strategy
• Achieved 25% infrastructure cost reduction through optimization
Company industry:
Translation & Document Processing

SENIOR EXPERT CONSULTANT - INFORMATION SYSTEMS MODERNIZATION

November 2020 - January 2021

Council of Europe

Tunis, Tunisia

November 2020 - January 2021

Conducted a comprehensive audit and provided strategic recommendations for the digital
transformation of the National Authority for Access to Information (INAI).
Key Deliverables
• Full System Assessment:
✓ IT infrastructure evaluation
✓ Information systems analysis
✓ IT architecture review
✓ Cybersecurity assessment
• Modernization Roadmap Development
✓ Phased digital transformation strategy
✓ Technical and organizational upgrade plan
Deliverables Produced
✓ Strategic report with detailed transformation blueprint
✓ Technical and organizational recommendations for digital modernization
Company industry:
Public Administration

SALES DIRECTOR

January 2016 - January 2018

Tunisian Internet Agency

Tunis, Tunisia

January 2016 - January 2018

• Commercial Strategy: Developed and executed revenue growth plans
• Team Leadership: Managed a 10-member sales force
• Key Accounts: Negotiated high-value strategic contracts
• Market Intelligence: Conducted competitive benchmarking and service adaptation Increased direct and indirect revenue streams Optimized processes Established
Company industry:
Internet & E-commerce

TECHNICAL DIRECTOR

January 1999 - January 2018

Tunisian Internet Agency

Tunis, Tunisia

January 1999 - January 2018

Strategic Technology
✓ Directed cross-functional technical teams and led mission-critical IT projects
✓ Established and executed the organizations long-term technology roadmap
✓ Designed secure, scalable system architectures to support business growth
✓ Managed vendor relationships and strategic technology partnerships
Company industry:
Internet & E-commerce

TECHNICAL LEAD - IXP INFRASTRUCTURE DEVELOPMENT IN TUNISIA

January 1999 - January 2018

Tunisian Internet Agency

Tunis, Tunisia

January 1999 - January 2018

Modernization of IXP (Internet Exchange Point) infrastructures to enhance national and
international connectivity.
Responsibilities & Achievements:
• Network Optimization:
◦ Expansion of national and international fiber optic networks
◦ Design of scalable and secure IP solutions for ISPs and operators
◦ Governance & Growth:
◦ Supervision of hosting and interconnections for internet service providers
◦ Improved connectivity and reduced costs for local operators
Impact:
◦ Strengthened Tunisias internet infrastructure
◦ Supported the growth of the telecom sector
Company industry:
Internet & E-commerce

Teacher (university)

September 2011 - July 2016

INSAT

Tunis, Tunisia

September 2011 - July 2016

- 2016: Teacher of the course : Administration and security of networks - INSAT Tunisia
- 2016: Teacher of the : Unix operating system course - INSAT Tunisia
- 2015: Teacher of the course : Administration and security of networks - INSAT Tunisia
- 2014: Teacher of the course : Network monitoring - INSAT Tunisia
- 2013: Teacher of the course : Administration and security of networks - INSAT Tunisia
- 2013: Teacher of the : Unix operating system course - INSAT Tunisia
- 2012: Teacher of the : Unix operating system course - INSAT Tunisia
- 2011: Teacher of the : Unix operating system course - INSAT Tunisia
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

TECHNICAL LEAD - PRIVATE CLOUD IMPLEMENTATION

February 2012 - December 2015

Tunisian Internet Agency

Tunis, Tunisia

February 2012 - December 2015

Design and deployment of a virtualized private cloud infrastructure to modernize hosting
platforms and optimize performance.
Responsibilities & Achievements:
✓ Full migration from physical to 100% virtualized infrastructure
✓ End-to-end project management:
• Strategic planning
• Technical deployment
• Integration and security hardening
✓ Hosting optimization:
• New cloud architecture for improved scalability and efficiency
• High-performance solutions for web application servers
Technical Environment:
• Virtualization: VMware (vSphere, ESXi)
• Automation: vRealize Orchestrator
• Security: Enhanced policies
Impact:
• Improved performance and flexibility
• Reduced infrastructure costs
• Increased availability of hosted services
Company industry:
Internet & E-commerce

PROJECT MANAGER - COMMUNITY NETWORK ACCESS MANAGEMENT

January 2001 - November 2010

Tunisian Internet Agency

Tunis, Tunisia

January 2001 - November 2010

Modernization of high-speed Internet access for public institutions and businesses in Tunisia.
Company industry:
Internet & E-commerce

Teacher (University)

September 2004 - July 2008

ENSI - Ecole Nationale des Sciences de l'Informatique

Tunis, Tunisia

September 2004 - July 2008

- 2008: Teacher of the course Unix operating system - ENSI Tunisia
- 2004: Teacher of the course multimedia technology - ENSI Tunisia.
- 2004: Teacher of the course Local Networks - ENSI Tunisia
Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

TECHNICAL LEAD

November 2004 - January 2005

Tunisian Internet Agency

Tunis, Tunisia

November 2004 - January 2005

Design and deployment of network and digital infrastructure to support the 2005 Handball World
Cup in Tunisia.
Company industry:
Internet & E-commerce

TECHNICAL LEAD - ATI CDN HOSTING CENTER MANAGEMENT

November 2001 - January 2004

Tunisian Internet Agency

Tunis, Tunisia

November 2001 - January 2004

Strategic optimization and management of hosting and CDN infrastructure to improve
performance, availability and service quality.
Responsibilities
✓ Infrastructure optimization:
• Performance improvement and >99.9% availability guarantee
• Technical operations supervision and incident resolution
✓ CDN solutions deployment:
• Implementation of local mirrors (Google, Fedora) reducing international bandwidth
consumption
• Improved user experience and loading times
✓ Innovation & Security :
• Design of technical solutions to enhance security and stability
• Development of new service offerings to meet client needs
Technologies & Environment:
• Hosting and CDN platforms
• Replication and caching solutions
• Performance monitoring and analysis tools
Impact :
• Reduced international bandwidth costs
• Significant improvement in perceived service quality
• Infrastructure modernization to meet growing demands
Company industry:
Internet & E-commerce

PROJECT MANAGER - E-COMMERCE

September 1999 - August 2001

Tunisian Internet Agency

Tunis, Tunisia

September 1999 - August 2001

• Design & development of E-Tijara payment gateway (pioneering solution in Tunisia)
• Contribution to E-Dinar digital currency creation
• Participation in online university registration system
• E-commerce platform integration with E-Tijara
✓ Cross-functional team coordination
Company industry:
Internet & E-commerce
Job role:
Management

Education

National School for Computer Science

July 1999

July 1999

Bachelor's degree, Computer science engineer

Tunisia

Skills

IT Architecture

Expert

IT Strategy

Expert

Team Management

Expert

IT Project Management

Expert

Cloud Computing

Expert

PRINCE 2

Expert

Change Management

Expert

Business Continuity & Disaster Recovery

Expert

Team Leadership

Expert

INFORMATION TECHNOLOGY

Intermediate

DIGITAL TRANSFORMATION

Intermediate

IT GOVERNANCE

Intermediate

TECHNOLOGY STRATEGIES

Intermediate

VIRTUALIZATION

Intermediate

LEADERSHIP

Intermediate

COMPUTER SYSTEMS

Intermediate

BUSINESS OBJECTIVES

Intermediate

COST MANAGEMENT

Intermediate

PERFORMANCE IMPROVEMENT

Intermediate

Stonegate ( certified architect and engineer)

Expert

Linux certified LPIC-2

Expert

Red Hat Certified Specialist in Virtualization (Certified)

Expert

Strategic IT Planning & Execution

Expert

Problem Solving & Critical Thinking

Expert

IT Infrastructure Management

Expert

Budgeting & Cost Optimization

Expert

Cloud Computing & Virtualization

Expert

IT Service Management

Expert

Project Management Methodologies

Expert

Cloud Computing

Expert

Linux

Expert

System Monitoring

Expert

Cisco

Expert

IP Networking

Expert

Languages

French

Expert

English

Intermediate

Arabic

Expert

Training and Certifications

Certifications
LINUX PROFESSIONNEL (LPIC 2)
CERTIFIE RED HAT EN VIRTUALISATION
PRINCE2® 6E EDITION PRACTITIONER EN GESTION DE PROJET
MATHEMATICS BACCALAUREATE
COMPUTER ENGINEERING DEGREE
PRINCE2® 6th Edition Practitioner in Project Management #GR657100093ZD
Jan 2022
PRINCE2® Foundation Certificate in Project Management #GR633118885ZD
Dec 2018
Red Hat Certified Specialist in Virtualization #190-053-348
Mar 2019
Linux Professional Institute
LPIC1 and LPIC2
Jan 2014 - Jan 2019
Web Application Firewall : Barracuda
Jul 2013 - Jul 2018

Hobbies and interests

sport
fishing