Mohammed Zietawi

QM Manager at Zamil Air Conditioners

• Saudi Arabia
• My current job since October 2005

QC
• Attain defined quality level by leading a team of quality professionals and systematically planning/establishing well-defined and documented quality functions.
• Appraises and evaluates effectiveness of quality management system by comparing the performance against stated quality objectives periodically through management reviews and reporting to the top management.
• Ensures suppliers ‘quality system requirements by defining and agreeing upon quality levels with the supplier and establishing necessary assessment practices such as surveillance/inspection at source, inspection at receipt etc.
• Ensures and verifies capability of processes to meet specified requirements by identifying significant characteristics and conducting process capability studies.
• Drive continues improvement strategy by identifying, correcting and preventing specific quality deficiencies and demonstrating effective operation of the systems.
• Encourages and motivates all employees in the team by setting individual or group goals assuring employee involvement and recognition of their performance in achievements.
• Develop and implement quality management strategy and plans, including resource, systems, timescales, financials, to support, and integrate within, the organization’s annual business plan and long term strategy.
• Develop and maintain systems to measure and monitor performance against established standards.
• Establish and implement necessary communication strategy for the improvement and awareness of quality issues across all departments.
• Report as necessary on changes in standards (internally and externally initiated) and on performance against standards.
• Ensure that the existing company certification on International Quality certification bodies such as ISO / UL / DEMKO / CE / AHAM / ARI / ETL continually meet the certification requirements.
• Monitor and ensure meeting of monthly VENDOR, PRODUCTION, CUSTOMER quality indicators; and action plans are in-place to resolve customer complaint and all other quality issues.
• Manage staff according to company standards (appraisals, discipline, training, development, etc).
• Liaise with customers and suppliers where necessary (where impacting/affected by quality issues).
• Demonstrate performance through metrics; like quality, scrap, schedule accomplishment, yield, efficiency, and cycle time.