Ziraoui Anas

Supply Chain & Vendor Negotiation: Managed and localized critical operational contracts,
including high-value negotiations for site fuel logistics, independent testing laboratories (CTTI),
and external manpower supply, ensuring adherence to project budgets and timelines.
Cross-Cultural Operational Management: Served as the primary strategic bridge between
Chinese engineering leadership (Project Directors, Lead Engineers) and local Moroccan
suppliers, mitigating communication bottlenecks and aligning international technical
standards with local execution.
Risk & Compliance Coordination: Directed the administrative mobilization of the international
technical workforce, securing vital legal compliance, work authorizations, and residency
documentation to prevent site labor disruptions.
Data Procurement & Engineering Support: Liaised with state agencies (e.g., Direction Générale
de la Météorologie) to procure and audit critical environmental and climatological data
required for site engineering and safety compliance.
Operational Troubleshooting: Acted as the central node for resolving day-to-day logistical
friction on a massive energy infrastructure site, optimizing communication workflows across
multiple departments including engineering, logistics, and finance.

Designed and developed responsive websites for multiple businesses, including NobleWeb, u
usg.com, and Quick-Grab, delivering customized solutions aligned with client requirements and
business goals.
Built desktop applications for international clients through Fiverr, handling end-to-end
development, client communication, revisions, and post-delivery support while meeting deadlines
and quality standards.

Volunteered as an English teacher at a Chinese educational institution, teaching children and
creating engaging lesson plans tailored to different learning levels.
Assisted in developing structured teaching materials and activity-based learning plans to improve
student participation, communication skills, and classroom engagement.

Managed and executed online sales operations, including client communication, lead follow-ups,
and deal negotiations through digital platforms, ensuring timely responses and high client
satisfaction.
Developed and maintained relationships with international clients by coordinating virtual
meetings, preparing online proposals, and tracking sales performance to support revenue
growth and business objectives.

Delivered high-quality customer support through live chat, email, and phone calls by resolving
inquiries, handling complaints, and providing accurate information while maintaining a positive
and professional brand image.
Managed multiple customer interactions simultaneously, ensured timely follow-ups,
documented cases accurately, and collaborated with internal teams to achieve fast and effective
issue resolution.