Supply Chain Consultant
Saudi Arabian Airlines
Total years of experience :18 years, 5 Months
Spearheaded the transformation of Supply Chain Management processes, conducting comprehensive evaluations and risk assessments to fortify Procurement and logistical operations.
Championed the development and execution of cost-effective strategies, enhancing overall efficiency. Expertly presented and managed the implementation of improvement plans, securing senior management buy-in.
Fostered collaborative relationships across the company and with external stakeholders, leveraging a solid understanding of accounting and finance principles to drive data-driven solutions and process optimizations
Oversaw daily operations of the transportation department, ensuring efficient dispatch, routing, and tracking of delivery vehicles. Pioneered the Freight forwarding division, establishing SOPs and SLAs, and driving quality and cost-efficiency in shipment categorization. Expertly managed contracts and compliance with international shipping regulations, including Incoterms 2020. Led Saudi Airlines' SKYSales Supply Chain operations and played a pivotal role in the 1st DAKAR
logistics operations. Demonstrated proficiency in 2PL to 4PL logistics models and specialized knowledge in the storage and distribution of diverse commodities, including cosmetics, food, oil, gas, and medicine.
Skilled in comprehensive procurement management, adept at overseeing the purchase and supply of all procured items and services. Demonstrated expertise in negotiating terms and pricing with suppliers, ensuring optimal vendor selection for quality and cost-effectiveness. Proficient in forecasting, stock level monitoring, and maintaining meticulous records. Successfully managed the order cycle, ensured project deadlines and coordinated with customs for efficient clearance and delivery. Committed to maintaining high standards of documentation and supporting financial operations to uphold organizational objectives.
• Forecasting levels of demand for services and products to meet the business needs and keeping a constant check on stock level.
• Conducting research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality.
• Negotiating and agreeing contracts and monitoring their progress, checking the quality of service provided.
• Maintain the required level of inventory.
• Monitoring the quality, quantity, cost and efficiency of the movement and storage of goods.
• Processing payments and invoices.
• Forecasting price trends and their impact on future activities.
• Developing an organization’s purchasing strategy.
• Planning and organizing production schedules based on good availability.
• Dealing with the national and international suppliers.
• Issuing purchase orders.
• Responsible for the planning and management of warehouse and logistics departments.
• Coordination with marketing and production departments forecast finished goods and raw
material requirements.
• Maintain the required level of inventory.
• Distributing products to local customers.
• Monitoring the quality, quantity, cost and
efficiency of the movement and storage of goods.
• Coordinating and controlling the order cycle and associated information systems.
• Analyzing data to monitor performance and plan improvements and demand.
• Allocating and managing staff resources according to changing needs.
• Liaising and negotiating with customers and suppliers.
• Developing business by gaining new contracts, analyzing logistical problems and producing new
solutions.
• Analyzing logistical problems and provide new solutions.
• Ensuring pick-up, delivery and shipment processing services are executed in line with service,
quality and cost performance standards and targets.
• Ensuring implementations of and compliance to company processes, policies, procedures and any
local external regulatory.
• Requirements that relate to the operational services provided.
• Direct accountability for the service performance and operational cost against defined standards
and targets.
• Monitoring the quality, cost and efficiency of the movement and storage of goods.
• Analyzing data to monitor performance and plan improvements.
• Conducting an inventory check to ensure the physical count tie with the records.
• Establishing forms and procedure for receiving goods and issuing to departments.
• Verification of the shipping invoices against the contract.
• Implement health and safety procedures when managing warehouse, fleet or transport staff.
• Planning sales visit schedules.
• Supervised sales team of 50 male and 30 female representatives.
• Developed Excellence in Sales Training Courses.
• Achieving sales targets and budgets.
• Motivate and develop a multi-cultural workforce.
• Assessing, monitoring, and improving customer satisfaction by providing problem-solving
resources.
• Setting up and building the organizational capacity and performance of the future Customer
Service Department.
• Providing excellent customer service experience in an efficient, solid and effective manner.
• Planning, coordinating, monitoring, and apply professional analysis on customers concerns,
comments and feedbacks to ensure that quality standards of customer service are being met, and
quality services are being delivered.
• Managing relations with customers by providing a high quality, fast, efficient and friendly
customer service, thus maintaining a consistent and positive customer service image.
2024 ON-GOING CERTIFIED SUPPLY CHAIN PROFESSIONAL (CSCP®) Registered to attempt certification in May 2024
2024 ON-GOING PROJECT MANAGEMENT PROFESSIONAL (PMP®), Registered To Attempt Certification in April 2024
MBA - Supply Chain Management
BA - Procurement & Supply Management