zishan shaikh

Manager Store Opration at Sharafdg

• United Arab Emirates - Dubai
• My current job since July 2014

July 2014 till date. Store Manager SharafDG.

Key Deliverable:
• Minimized store opex to bring down expenditures and responsible for reducing costs in line with budget.
• Created operational efficiency and ensuring store associates comply with SOP.
• Maintaining optimum stock levels through regular stock takes and replenishment of fast moving merchandise.
• Minimized shrinkage through coaching team on billing accuracy, stock accuracy and making team aware of potential shoplifting cases.
• Focus on increasing customer shopping experience. Increased MYS score of the store.
• Execution of day to day administration, reports and MIS is as per the company requirements.
• 8 man-hours of monthly training for associates on sales, customer service, product training, performance appraisals, goal setting and succession planning.

The Highlights
• Awarded as best Store Manager for the month of DSF - 2015.
• Focus on compounding profit parameters and increased gross margin from 10% to 12%.
• Highest turnover in DSF-2015 of 20 million, record growth of 45%.



June 11 till date. Store Manager CROMA - A TATA Enterprise.

Key Deliverables:
• Minimized store opex to bring down expenditures and responsible for reducing costs in line with budget.
• Created operational efficiency and ensuring store associates comply with SOP.
• Maintaining optimum stock levels through regular stock takes and replenishment of fast moving merchandise.
• Minimized shrinkage through coaching team on billing accuracy, stock accuracy and making team aware of potential shoplifting cases.
• Focus on increasing customer shopping experience. Increased MYS score of the store.
• Execution of day to day administration, reports and MIS is as per the company requirements.
• 8 man-hours of monthly training for associates on sales, customer service, product training, performance appraisals, goal setting and succession planning.

The Highlights
• Achieving Top line sales at 103% and 100% of EBIT target on a yearly basis.
• Focus on compounding profit parameters and increased gross margin from 10% to 12%.
• Highest sales on 15th august 2012 1.07cr and 1.35cr on 2013 august.



Jan 10 to May 11 Store Manager E-MAX Big Box - Landmark group K.S.A.

Key Deliverables:
• Scrutinising the conversion rates and delegating targets.
• Conducting quality assessments of the products, analysing the rates and monitoring stock replenishment.
• Handling P & L of the stores, reconciling and posting cash documents.
• Handling a store size of 6818 sq/mt with a retail trading area of 5272 sq/mt.
• Managing a team size 69 Staff, 2 Deputy Manager and 8 Department Supervisor.

The Highlights
• Instrumental in achieving highest sale of 21.5 million SAR in the course of Mega sales for the period of 1 week.
• Pivotal in establishing dynamic environment by contributing sales from all the stores.
• Created a best Merchandising Store and reduced fixed expense from 25% to 16.45% of sales.
• Demonstrated excellence in achieving the GM from 8.15% to 12.80%.


Sep 06 to Dec 09 Showroom manager JUMBO Electronics LLC.

Key Deliverables
• Smooth running of operational procedures.
• Authorizing all the goods receipts and outwards, complains only in the absence of the Store Manager.
• Give feedback to the Operation manger an any issue with rates or excess stocks
• Ensuring that Merchandise supply has been displayed properly.
• Identifying slow moving merchandise, short dated products as directed by the Operation Manager.
• Ensuring high level of visual merchandising and customer service.


The Highlights
• Played a key role in the store being recognized as best merchandising outlet
• Highest contribution from all the stores.