Regional Agresso Technical Officer
Norwegian Refugee Council
مجموع سنوات الخبرة :14 years, 6 أشهر
The purpose of the officer position is day to day implementation of the support functions responsibilities. Use actions words such as ensure, implement or assist for the position relevant responsibilities.
1.Train the Relevant Staff members on the Agresso route 66 system and how it can be used effectively for managing finance, human resource and logistics process in the region (Jordan, Iraq, Turkey, Syria, Lebanon & Palestine).
2.Ensure that the NRC’s Agresso solutions in terms of finance, logistics, HR, budgeting and reporting meet NRC’s needs and requirements in a holistic manner.
3.Ensure that the Agresso solution is used effectively, establish and carry out an effective system for support, user management and training.
4.Assist in the preparation and disseminate user instructions covering the asset, procurement and related system functionalities.
5.Assist in the Coordination and giving support requested by all the staff in the mission for all agresso related problems.
6.Assist the Focal point between the Region, Oslo and agresso for all related agresso technical problems.
7.Sending, maintaining and testing the post back tool and the budgeting tools as it is upgraded to the rest of the finance staff.
8.Travelling frequently in the region to give support in agresso system.
- Maintain the assets register in the all fields and offices of the NRC.
- Support all the staff, visitors and consultants in required assets to fulfill their role and responsibility.
- Ensure the NRC guesthouses are adequate for all guests needs.
- Coordination with logistics receive newly purchased items from suppliers and maintain the records accordingly.
- Travel to all field sites including guesthouses and insure all NRC Jordan assets are in place and managed properly.
- Ensure that all procurement processes are in compliance with Logistics Handbook, other NRC policies and door requirements.
- Liaise with suppliers to ensure prompt and accurate delivery of goods, services and equipment.
- Support the Admin team with the maintenance and stock keeping for stationary and office items.
- Cover the roles and responsibilities of other Logistics team members during their absence.
- Maintain the assets register in the all fields and offices of the NRC.
- Support all the staff, visitors and consultants in required assets to fulfill their role and responsibility.
- Ensure the NRC guesthouses are adequate for all guests needs.
- Coordination with logistics receive newly purchased items from suppliers and maintain the records accordingly.
- Travel to all field sites including guesthouses and insure all NRC Jordan assets are in place and managed properly.
- Responsible for the maintenance of guesthouses and the Amman office, and support for international staff apartments.
-Ensure a sales attitude is adopted at all times and maintain an awareness of all sales opportunities within the hotel to maximize room sales and revenue for the hotel.
-Responsible of all the hotel reservations (rooms, Food and beverages reservations for groups.
-Responsible for bookings, generating proposals, generating contracts, issuing confirmations and follow up process with all MICE customers.
-Supports hotel sales and banqueting teams with customer site inspections, pre- meeting walk through other key customer relationship building events.
-Supervises all MICE events including the scheduling and execution of the event in accordance with revenue maximizing guidelines and company standards.
-Responsible for sharing best practices on Company/ Area designated forums and adapting other best practices from other properties.
-Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
-Responsible of all the hotel reservations (rooms, Food and beverages reservations for individuals.
-Processes reservations from the sales office, other hotel departments, and travel agents.
-Handling guest requests and complains.
-Supervising the data of collection team.
-Managing logistics.
-Performing traffic data collection.
-Summarizing the collected data in usable formats.
-Responsible for management of working.
-Plan, organize and support the team to provide timely data.
- Research techniques and essential concepts of research. - Modern Linguistic terms, channels of natural commutation. - Consecutive & Simultaneous Interpretation.