IT Operations Executive
Lqma Bakery
Total years of experience :14 years, 11 Months
Handling over-all IT infrastructure such as:
Network & Security.
CCTV Cameras and Management Console.
Google Admin for E-mail and Users Rights Control.
Desktop, Laptop, Printer, Point of Sales Technical Support.
Retail Business Software Console Management (Foodics & Quickbooks, Al-Ameen).
IT Asset Management.
Social Media Accounts Security.
Handled Jeddah Region 21 Branches and 1-Head Office 1-Centeral Warehouse of:
Bindawood & Danube with 7 of Technical Support Team where support to branches in technical support issues such as:
Desktop, Computer, Email Accounts, PDT, Price Verifier, Weighting Scale, Point of Sales, Barcode and LaserJet Printers, Attendance Devices, Wifi and Network and other IT related problems.
Joined Makro Cash & Carry in 2007 as cashier after two years promoted as a Supervisor IT due to experience and interest in IT.
In 2013 Makro Cash & Carry merged into METRO Habib Cash & Carry due to merger lead existing branch IT project to change whole IT infrastructure and system A to Z.
Handled branch all IT equipment and provide support to users in IT related technical issue.
Every month refresh the training session with checkout department cashier to give them awareness point of sale health and care and guide on new upgraded changing in company softwares.
Microsoft Certified System Engineer Installing, Configuring, and Administering Microsoft Windows 2000 Professional Managing and Maintaining a Microsoft Windows Server 2003 Environment Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure Implementing and Supporting Microsoft Systems Management Server 2.0 Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition Active Directory Users Control Windows Account and Security
Computer Information Technology
Computer Hardware & Software: Replacement, Configuration, Troubleshooting, Basic Networking.
Matriculation