Customer Relationship Manager
EMC
Total years of experience :4 years, 7 Months
Following up on payments in align with Collection team.
Taking care of the Tax deduction at Source (TDS) of the company, maintaining the data of Borrowers loan details and taxable income.
Track and respond to all incoming customer requests for claiming TDS, analyzing on the details and processing refunds.
Co-coordinating with inter departments for the TDS related and working to provide resolution within SLA.
Interacting with the Financial Institutions and partner lenders for repayments.
Reports was sent to the Sales team with list of products what we will be reviewing.
Co ordinated incoming requests for repayments and refunds.
Preparing quotatons by analyzing and building configuration of company’s products.
Handling end to end contract life cycle and managing service contracts of
Education: