Director for Enterprise Business Group Huawei Bahrain
huawei
مجموع سنوات الخبرة :33 years, 1 أشهر
• Accountable for achieving the allocated Enterprise Direct Sales targets Dedicated to expand the Enterprise business in order to lead the organization to become a frontrunner in my region providing state-of-the art solutions and services. • Develop and manage aggressive plans to protect the current customer base and grow it into the allocated industries. • Work with Product Marketing and Customer Care to enhance our offerings. • Set and manage targets for the direct sales team. • Manage the daily operation of the direct sales team • Responsible for developing the assigned market segment to meet the progressive target growth year over year • Map the market requirements, analyse customer’s needs and keep updated with all changes in market dynamics. • Update and manage an on-going complete market plan covering all geographies and segments. • Manage the sales pipeline and deliver accurate short term and long term forecasts. • Work with collection team (Customer Operations) in supporting all collection activities against the assigned account - including direct support for the timely resolution of delinquent accounts • Direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. • Align unit process activities with the Huawei brand in order to deliver excellence to internal and external customers. Set up the customer expectation as per the agreed internal process. • Build good relations with key decision makers at different market segments • Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations • Responsible for coaching and developing his sales team and resolve any staff issues. • Direct development and effective monitoring of performance measurements tools and systems as per the corporate KPI’s • Direct development and insure implementation of policies and processes to achieve the organizational goal
• Handling Technology Sales with In-depth expertise in enterprise account management and direct sales, channel sales, and business development with both bought and sold products and services in the Financial Services industry (FSI)
• Managing the global outsourcing and managed services market. Base on a Strong experience with multi-nationals, start-ups and growth firms.
• Qualifying and Penetrating potential high profile customers such as NBB, GIB, BBK and central bank.
• In-charge for the regional sales enterprise technology products and outsourcing services sales.
• Alliance development, product management, channel sales management
• Consult with companies C level about IT needs and provide advisory assistance
• Establishing and developing a relationship with the customer’s organizations with the dual objectives of ensuring MENA provides the best possible level of service and identifying areas where mutual benefit can be gained by the Customer extending the use of TIBCO products and services.
• Balancing the short-term need to close a sale quickly to the long-term goals of understanding and matching a customer’s needs with solutions offered.
• Self motivation to individually generate new business and manage existing accounts (up selling and cross selling of deliverables).
• Creating and maintain strong client relationships and generating new sales.
Project Leader (Promoted From Information Specialist)
• Handling and resolving technical issues that were escalated by team members.
• Researching and advising new development tools or techniques to be used by the team.
• Acting as a Subject Matter Expert from airlines' perspective for new developments and projects.
• Coordinating between vendors / third parties and the Infrastructure/Desktop team to get
•the resources required for project implementations.
•Ensuring timely and successful deployment of new projects using sound and reliable
Technical review Board Member (assigned in July 2006)
• Played the roll of System Development representative.
• Reviews proposed programs and projects referred by Project Managers and makes recommendations regarding their compliance with technical architecture standards.
• Contributes to and supports the EDS Bahrain Standards through review and revision as necessary.
• Addresses other information technology architecture issues at the request of projects stake holders and makes recommendations thereon.
Change Control Board Member (assigned in Jun 2006)
• Played the roll of System Development representative.
• Established to review and approve changes and requests affecting design and construction in an effort to control costs, control scope changes, and provide historical data for quality assurance purposes.
(Part Time)
• To meet every class session promptly and ready for that sessions instruction.
• Coordination and implementation of instruction in an orderly and professional manner.
• Set-up and clean-up classroom at the beginning and at the end of each class/session
• Confirm that all materials are ordered and prepared for class sessions.
• Confirm necessary arrangements for refreshments for the class sessions.
• Explain and market program and classes to prospective clients.
Taught & supervise the exams for the following Subjects
• A +
• Network +
• ICDL
• MOS Microsoft Office Specialist
• Ms Project
(Promoted From DBA role in Jan-2005)
• Manage a team of 4, distribute work load and assign tasks, planning backup strategies and upgrade planes.
• Coordinate with development teams and monitors databases performance and report problem to deferent supports area.
• Recommend environment and database tuning & performance enhancement to management. Support databases maintenance activates.
(Part Time)
• To meet every class session promptly and ready for that sessions instruction.
• Coordination and implementation of instruction in an orderly and professional manner.
• Set-up and clean-up classroom at the beginning and at the end of each class/session
• Confirm that all materials are ordered and prepared for class sessions.
• Confirm necessary arrangements for refreshments for the class sessions.
• Explain and market program and classes to prospective clients.
Taught & supervise the exams for the following Subjects :
• ICDL
• MOS Microsoft Office Specialist
• Identify system problems, recommend program changes, implement process solutions, create technical documents, establish and test implementation schedules, test system changes or upgrades for hardware, software and system compatibility and follow-up resolution. Maintain user access to the system according to security policies and procedures and train system users.
• Incumbents analyze, develop and recommend enhancement of statewide automated program methods and procedures, and identify and document system problems and recommend corrective action by implementing CMMI II standards.
• Work closely with users to identify and provide technical assistance on system functions and capabilities and identify needs, develop and conduct training on system use.
• There is a strong liaison component to consult with IT staff (GF) and consultants on design, development and implementation of an automated system and to coordinate system-related policies, procedures, updates and changes. Incumbents develop and update procedures manuals, program forms and processes; assure compliance of system requirements.
(Promoted From Consultant I in 1999)
• Provide system analyst programming /system development including consulting for our Clint (Gulf Air) and study their business needs, manage projects for study faces to implementation etc.
• Primary Consultant and study state support to maintain and troubleshoot systems including system enhancement in 6 departments.
• To provide analysis and programming support as part of the project team for deployment of new IT applications and maintaining the existing applications in relevant to functional area.
• Assist the project manager, at all stages of definition, analysis, development and implementation of new IT solutions in assigned business are of Gulf Air.
• Operating and controlling of computing equipment by means of display operator console and system console control.
• Perform vireos type of backup and monitor the progress of each job on the console.
• Preparing equipment for the compilation of each scheduled job as directed by the shift leader.
• Monitoring teletype and outstation performance reporting malfunctions, and taking appropriate corrective action.
• Provided system troubleshooting for Mainframe terminals and users.
(Part time)
• Supported 100 computers in 3 locations, overseeing installation and configuration.
•Trained up to 80 computer users in MS Word, Excel and PowerPoint, Windows NT, network utilization.
• To verify the revenue reports and prepare the revenue accounting system batches for input into the system
• Preparing the revenue accounting system (CPATA) batches in accordance with (CPATA) manual and ensures that all revenue documents are accurately and timely proceed.
GPA 3.6 Academic Excellence
• Diploma in software Engineering,