Zyad Kalash

• Installed and configured new systems, drivers, and software applications, ensuring efficient
system performance across multiple workstations.
• Conducted regular updates to system databases, software, and security patches,
maintaining data integrity, performance, and security compliance.
• Performed routine system backups, ensuring data preservation and facilitating fast recovery
in case of system failure.
• Monitored and maintained system functionality, diagnosing and troubleshooting hardware
and software issues to minimize downtime.
• Conducted adaptive maintenance and scheduled system checks, proactively addressing
potential issues before they impacted productivity.
• Assisted in configuring and troubleshooting networking devices, ensuring smooth
communication between local and remote systems.
• Provided technical support and user training, improving team productivity and minimizing
technical disruptions.