Arwa Saleh, human resources and admin staff

Arwa Saleh

human resources and admin staff

إعمار - سورية

Location
Syria - Latakia
Education
Master's degree, Administration And Public Sector Studies
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

human resources and admin staff at إعمار - سورية
  • Syria - Latakia
  • November 2023 to February 2024

· Played a pivotal role in designing all documentation in alignment with ISO 9001 standards.
· Contributed to identifying staffing needs
· Selecting candidates who met the required standards.
· Developed and implemented workflow procedures to streamline operation
· Facilitated seamless coordination between administrative units
· Supervised staff activities to ensure adherence to established protocols.
· Managed employee affairs, including performance monitoring and support.
· Assistance with Establishing a Functional System.
· Preparing all forms and documents in accordance with ISO 9001 standards.
· Support with the Recruitment Process for New Applicants.
· Maintain HR records, including staff list, staff files, and leaves.
· Ensure compliance with local labor law regulations on all staff matters.
· Ensure that all HR files are complete and updated.
· Manage document archiving as hard and soft.

trainer/ freelance at عمل حر
  • Syria
  • December 2012 to January 2024

• Operating systems
• Microsoft Office Programs
• Visual Basic
• SQL server 200
• Photoshop

Management skills trainer/ freelance Lattakia2016 till now

Administrative topics:
• Communication skills
• Time management skills
• Negotiation skills
• Anger management
• Self-esteem and Goal Achievement
• Teamwork
• Small business management
• Planning, organizing, implementing, and evaluating
• Monitoring and evaluation
• Community Engagement
• Social responsibility

I provided training for:

Tisheen university - UNDP -General secretariat of the Governorate - Skills and Career Center at Tishreen university - Syrian Pioneers

Education

Master's degree, Administration And Public Sector Studies
  • at Institute National Administration (INA)
  • January 2015
Bachelor's degree, Information Technology
  • at Syrian Virtual University
  • March 2010

Specialties & Skills

Microsoft Office
Training
الجودة
الإبتكار والتطوير
Administration
Training
LABOR LAW
ANGER MANAGEMENT
AUDITING
CERTIFIED QUALITY MANAGER
HUMAN DEVELOPMENT
INFRASTRUCTURE
INTERNAL AUDITING
LEADERSHIP
MICROSOFT OFFICE
NEGOTIATION
Human Resources
Management
Microsoft PowerPoint
Planning
Performance Management
Problem Solving

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Internal Auditing course (Certificate)
Certified quality manager Syrian Center for ISO Experts (Certificate)
Total Quality Management TQM course ISO 9001 2015 (Certificate)
Training Of Trainer Certificate international center for human development (Certificate)
Experience in human resources training (Certificate)
Knowledge of programming language infrastructure (Certificate)
Proficiency in Microsoft Office programs (Certificate)
I provided training for (Certificate)
Computer Engineering Assistant Certificate (Certificate)