Samira Mohsen, Customer Service representative

Samira Mohsen

Customer Service representative

United Toys Company

Location
Egypt - Cairo
Education
Bachelor's degree, اللغات الشرقية
Experience
2 years, 3 Months

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Work Experience

Total years of experience :2 years, 3 Months

Customer Service representative at United Toys Company
  • Egypt
  • November 2018 to September 2020

+ Manager of the follow-up and after-sales service department . Jop Tasks : Telephone calls - Communicate with clients on social media platforms - Entering data into the system and Excel sheets - Communicate with all departments of the company to follow up on orders - Print financial statements
• Taking the feedback about the service. + Personal online business 2021:2022 « I was responsible for the part of social media on this project . « have basic knowledge about : Social media moderation, Data entry, Copywriting and Adobe illustrator . + Took an English course at Mark Academy. (6 month, 2018) « Took an ICDL course (Online 2016).

Education

Bachelor's degree, اللغات الشرقية
  • at جامعة القاهرة
  • June 2018

Specialties & Skills

Data Entry
After Sales Support
Customer Service
Social Media Monitoring
DATA ENTRY
SOCIAL MEDIA
COPYWRITING
MICROSOFT EXCEL
TEAMWORK
CUSTOMER SERVICE
ADOBE ILLUSTRATOR