medical receptionist
Clinic ardis
Total years of experience :2 years, 3 Months
• Greeted patients and visitors warmly upon arrival at the clinic, providing a friendly and welcoming atmosphere.
• Managed the reception area efficiently, including answering phone calls, scheduling appointments, and handling patient inquiries.
• Registered new patients and updated existing patient information accurately in the clinic’s database system.
• Coordinated patient flow by ensuring timely check-ins and managing waiting room congestion during peak hours.
• Collaborated with medical staff to facilitate patient consultations and maintain smooth clinic operations.
Bladi Palace Hotel, Bechar province
• Collaborated with the hotel’s social media manager to enhance the establishment’s online presence, resulting in a 20% increase in social media engagement and a 15% growth in the number of followers during the internship.
• Contributed to the study titled “Creating the Mental Image of the Hotel Establishment through Facebook and Instagram - Bladi Palace Hotel in Taghit Model, ” which resulted in actionable insights and recommendations for the hotel.
National Agency for Microcredit (ANGEM)
• Communication and Public Relations
• Primarily concentrated on external communication strategies within the organization.
• Engaged in field outings throughout the week alongside the organization’s communications officer, resulting in a 40% surge in media engagement and a 12% enhancement in stakeholder trust attributable to your proactive involvement in external activities.
