Abdulrahman Mohammed   Sharhili, technical support specialist

Abdulrahman Mohammed Sharhili

technical support specialist

Enterprise | AJAR

Location
Saudi Arabia - Riyadh
Education
Diploma, Programmer
Experience
3 years, 0 Months

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Work Experience

Total years of experience :3 years, 0 Months

technical support specialist at Enterprise | AJAR
  • Saudi Arabia - Riyadh
  • My current job since December 2023

Proficient in application and desktop support methodologies for
hardware and software maintenance.
Experienced in implementing upgrades and deploying new
equipment.
Skilled troubleshooter, ensuring swift resolution of technical
issues. Server Admin

System Analyst - Technical Support at SEDER GROUP Company
  • Saudi Arabia - Riyadh
  • May 2021 to November 2023

Desktop support specialist ensuring optimal performance of company
hardware and software.
LANGUAGES
Responsibilities include installing upgrades and new equipment.
Troubleshooting technical issues and providing solutions.
Handling customer complaints, identifying needs.
Creating documentation for technical products and procedures.

Education

Diploma, Programmer
  • at Faculty of Communication and Information Graduation
  • December 2021

Specialties & Skills

Telephone Systems
Windows Azure
System Dynamics
IT Administration
Windows Operating System
Server Admin
Azure Admin
Ax Dynamics Admin
Windows Server
Microsoft Office
CCTV Admin
Operating Systems
Troubleshoot Avaya Telephone

Languages

English
Expert
Arabic
Native Speaker

Memberships

Saudi Council Engineers
  • Software Technician
  • May 2022

Training and Certifications

Ax Dynamics Admin (Certificate)
Date Attended:
August 2021
Valid Until:
January 2022

Hobbies

  • Microsoft 365