Healthcare Technician
Nasir M. Al-khaliwy Est Contracting
Total years of experience :13 years, 7 Months
• Provided technical support and basic care to patients, including measuring blood pressure, pulse, and temperature.
• Accurately recorded medical information such as medical history, symptoms, diagnosis, and procedures performed.
• Executed essential medical procedures such as blood, urine, and mucus sampling, as well as administering injections and oral medications.
• Carefully monitored patients conditions, anticipated changes in their status, and provided reports to the medical team.
• Provided patient and family education on chronic condition management and medication usage, improving health literacy and self-care abilities.
• Conducted minor surgical procedures, such as wound care and post-operative support, leading to positive patient outcomes.
• Ofered valuable suggestions to enhance healthcare procedures and optimize medical equipment utilization, contributing to healthcare advancement.
• Led health awareness campaigns to promote preventive care and disease control, fostering community well-being.
• Developed strategies to enhance banking operations eficiency, resulting in reduced operational costs and improved team performance.
• Implemented advanced security measures to prevent fraud, enhancing the safety of banking transactions and boosting customer trust.
• Supervised and provided guidance and training to my team to enhance their performance and achieve desired goals.
• Contributed to the development of banking solutions and improving customer services, leading to increased satisfaction and enhanced customer experience.
• Successfully increased financial discipline rates, minimized transaction processing delays, and responded promptly to urgent requests.
• Successfully increased the utilization of alternative electronic channels by 30% during the first half of the year, resulting in reduced branch congestion and enhanced customer experience.
• Demonstrated responsiveness by addressing over 100 inquiries and complaints daily without any delays, contributing to customer satisfaction and building trust in the bank.
• Achieved improvement in data entry accuracy rates, leading to error reduction and enhancing the accuracy of reports and provided information.
• Actively engaged in teamwork, sharing knowledge and experiences with the team, contributing to the achievement of team goals and fostering a positive work environment.