Store Manager
Rubaiyat
مجموع سنوات الخبرة :1 years, 7 أشهر
Targets & Profitability Support the brand in achieving KPI targets in order to meet the overall organizational objectives. Support the brands in maintaining high levels of profitability through control of discounts, general expenses, stock-loss, sell-through in order to meet profitability targets. Operations & Administration Support the brand in managing the operational side of the store as well as managing administrative areas such as staff scheduling, coordination with HR etc. in order to ensure the smooth running of the store. Customer Service & Relationship Management Provide exemplary customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships. Training & Product Knowledge Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service Development & Appraisals Identify areas of strengths and weaknesses in the store staff, and propose areas of improvement in order to support the Store Manager in managing the Performance Appraisal process.