IT Specialist
Globemed Group
Total years of experience :3 years, 3 Months
Achievements:
- Supervising and implementing the project of moving the data center to a new place, which
includes new uplinks cabling from all floors to the new room + installation of the new cabinets
and all-new network equipment on the cabinet (routers + switches + NAS + servers + Wireless
Controller) + Connecting it and configuring it.
- Replacing old tower servers with new Rack servers and creating many virtual servers (DC -
(Active Directory) Exchange Server - File Server - Backup Server + Antivirus Server) and
configuring it.
Using an FTTB service for the group companies instead of using DSL.
Tasks & Responsibilities:
- Implementing, Managing, Maintaining, monitoring, and troubleshooting a Microsoft
Windows Server role including (Active Directory, Group Policy, DNS, DHCP, File Server, Print
service, Exchanger Server, Kasper Antivirus server).
- Managing and maintaining end-user accounts, permissions, and access rights. - - - -
Performing a Backup for all server components like (System, and files company data, .),
restoring as required, and testing it monthly.
- Admonishing and maintaining systems support for software, hardware, PCs, routers, UPS,
servers, printers, software deployment, Applications: test, troubleshoot, diagnose, and
resolve all problems.
- Preparing purchase orders of needed equipment, hardware, and software.
- Responsible for integration of user workstations, with Microsoft Windows server operating
systems and Active Directory.
- Documentation of changes regarding users, functions, services, systems and reporting to the
IT manager & General Manager.
- Managing the Datacenter room and computer-hosted systems including hardware,
software, and equipment.
Achievements:
-Supervising and supporting the external companies that were Syriatel collaborating within
many projects by providing them with all needed applications and systems.
-Documenting and collecting all IT-related information into one Document (Network points
cameras - cabinets - cables - switches' points- passwords - URLS - systems information)
Tasks & Responsibilities:
- Providing technical support for incoming queries and issues related to computer systems,
software, and hardware.
- Monitoring and reporting failures in the WAN and LAN network and taking corrective actions.
- Installing and configuring computer hardware operating systems and applications and
Troubleshooting issues.
- Providing technical assistance and support for incoming queries and issues related to
computer systems, software, and hardware.
- installing and configuring computer hardware operating systems and applications.
- Installing computer peripherals for users (printers, Scanners. etc.).
- Troubleshooting all hardware and software issues.
- Preparing to report and providing follow-up the status on activities and tasks assigned.
- Research questions using available information resources and Advise users on appropriate
Action. Providing support, including procedural documentation and relevant reports.
- Training the employee on using the company systems and programs (Mail system - Shared
Folders).
- Sending requests to the system administrator to do specific tasks for users.
Activities and societies •Networks •Operating Systems •E-Commerce •Data Modeling •Web Development •Routing •Network Services •Database Architecture and design •Digital Electronics •MS-SQL •Object-oriented programming •Event-driven programming •Network Operating System •Windows Platform •Linux Platform •Procedural Programming •Network & IT Infrastructure Security •Oracle •Software Engineering •Advanced SQL •Mobile Programming •Project Management •Data & Applications Security Description: The program aims at qualifying IT specialists in the field of information technology and information system management who have basic knowledge in business management science, and are able to play the role of a mediator among the institutions that evaluate IT solutions, and the other various Commercial, industrial or academic institutions ... etc, which need these solutions in their work.
