Mohamed Ibrahim, IT Help Desk Support

Mohamed Ibrahim

IT Help Desk Support

Badreldin Development

Location
Egypt - Cairo - 6th of October
Education
Diploma, محاسبة
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

IT Help Desk Support at Badreldin Development
  • Egypt - Cairo
  • My current job since July 2021

Repair of computers, fingerprint devices and all software
malfunctions and hardware, Network fundamentals, User
troubleshooting solutions, Follow up on inventory movement
knowledge of computer
operating systems,
hardware and software,
Network Printers.

senior technical support at tradeline stores
  • Egypt - Cairo
  • October 2018 to December 2021

Computer, laptop and mobile maintenance software and hardware.
Dealing with customers in receiving and delivering devices.
Maximizing customer engagement and satisfaction by delivering
excellent customer service.

Technical Hardware at Effect.tec
  • Egypt - Cairo
  • October 2015 to October 2018

Mobile Maintenance software and hardware. Dealing With
Customers in Receiving and Delivering Equipment. Purchase
genuine spare parts
Maintenance software and hardware Computer & Laptop
Maintenance Network Device's, Purchase Spare Part
Customer Service

Education

Diploma, محاسبة
  • at ahmed zwil
  • September 2009

High School Commercial secondary

Specialties & Skills

Apple Macintosh
Apple Software
Computer Hardware
System Maintenance
Mobile Maintenance
troubleshooting solutions
Microsoft Office,
computer operating systems
software and hardware devices
Network Printers
Maintenance of Apple software and hardware devices

Languages

Arabic
Native Speaker
English
Intermediate

Hobbies

  • Travelling