Logistics Operations Leader
Aramex
Total years of experience :2 years, 10 Months
Perform operational procedures to ensure high levels of customer
service/satisfaction.
• Meet customer's SLA's for all customers.
• Setting KPI's for direct reports and ensure team meets the KPI's by
conducting daily review.
• Train warehouse staff on customized logistics procedures.
• Assist and train personnel to use warehouse systems and the processing
of work orders.
• Monitor and manage the team performance and ensure it is up to
standard.
• Utilize available resources to meet customer's SLA.
• Makes sure WMS is updated on time, accurately, and as per the
procedures.
• Ensure operations are running as per standards to avoid any type of
losses.
• Maintain accurate stock levels and avoiding discrepancies.
• Run the operations to avoid loss or damage related to human, customer
goods or facility.
PDP (Professional Development Program)
GPA: 4.89/5 Excellent – First Honors Five Consecutive Certificates of Excellence from University of Jeddah (2017 – 2018 – 2019 – 2020 - 2021)