Mohamed Gadou

Manage daily operations of branch office to meet business goals.
Ensure that the branch products merchandising is always up to standard and season as required to meet the brands.
Supervise and guide the team to maximize revenue.
Address customer issues and queries in accurate and timely manner.
Ensure customers satisfaction by delivering timely and quality services.
Prepare annual budget and other reports in accurate and timely manner.
Analyze capital budget and expenses to find opportunities for cost-effectiveness and profitability.
Evaluate employees performance and develop individual development plans.

Monitoring the sales team performance and attitude.
Routine daily checkup of the display area to insure high level of customer visit experience.
Monitor the sales team performance.
Attending customers when it required to ensure fast service.
Prepare periodic reports as requested by the area Manager.
Report customers feedback to management.

Approaches, greets and offers assistance or direction to any customer entering the showroom.
Assists customers in selecting a units by asking questions, listening carefully to their responses and explains fully products performance.
Offers test drive to all prospects.
Prepare sold vehicles for delivery to customers at a timely manner.
Provides information on the units operating features, warranty and paperwork while handing over the keys and related items.
Coordinate with service and parts to ensure customer satisfaction.
Sells maximum target units per month.
Maintain up-to-date customer database with the required information.

Building and sustaining long-lasting relationships with new and existing customers based within an assigned sales territory
Traveling within an assigned sales territory to conduct face-to-face meetings with existing and potential customers
Continually meeting or exceeding sales targets by selling company products to new and existing customers
Maintaining an accurate record of all leads, customer accounts, and sales
Researching competitors' products and pricing as well as market conditions
Strategically negotiating with potential and existing customers to close sales