Mahmoud Sallam, Account services

Mahmoud Sallam

Account services

Housing Bank

Location
Jordan - Amman
Education
Bachelor's degree, Accountant
Experience
4 years, 10 Months

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Work Experience

Total years of experience :4 years, 10 Months

Account services at Housing Bank
  • Jordan - Amman
  • My current job since January 2021

Manage all company accounts and provide all required information to sales team and clients.

Analyze requirement and develop various initiatives to

promote sale of various product and services for organization. Monitor all customer inquiries and resolve all problems efficiently and within timeframe.

Analyze customer requirements, conduct a survey on same and

promote appropriate services and products to customers.

Manage all communication with customers over phone and provide require information.

Administer customer inquiries through various channels such as email and phone.

Provide technical support to all customers such as billing

information. Establish appropriate operational support in call center to assist various customer service issues.

Ensure compliance to all company policies and regulations.

warehouse guard at Al Bayan Aluminum Industry Co.
  • Jordan - Amman
  • November 2016 to April 2018

Implementation and application of the instructions issued by the general secretary

of stores to the storekeeper

Periodically inspect the warehouse and property

• Take the necessary measures to protect the warehouse from exposure to fire,

theft, vandalism or any other activity other than

Legal

Compliance with property laws

Placing and arranging goods in their designated places in order to facilitate the processes of receiving and delivering goods

Coordination with the police, civil defense and emergency medical service

providers •Keep all records, information and cards

and stored documents

Recording incoming and outgoing quantities Organizing, tabulating and coding the materials available in the warehouse

Carrying out periodic and continuous inventory work

•Keeping damaged and replaced materials in their own place • Take responsibility for the increase and shortage of goods

Coordination, storage and arrangement of shelves Supervising warehouse workers

•Preparing records of materials entered and exited from

warehouse

Doing office work and organizing documents

Education

Bachelor's degree, Accountant
  • at Al-Isra University
  • February 2022

My GPA is 85.6

Diploma, Accountant
  • at Amman Training College
  • August 2020

My overall average is 81.8

Specialties & Skills

Accounting
التواصل عن طريق email
Solve problems in the simplest way possible
communication skill
excel software
Speaking fluently
persuasion

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Bilingual Arabic and English typing course (Training)
Training Institute:
Amman Training College
Date Attended:
August 2019
Duration:
84 hours