Patient Relations Supervisor
Intarmed clinc
Total years of experience :7 years, 0 Months
Supervising employees
Creating attendance and departure schedules
Assigning tasks to employees
Training employees on the latest courses and how to deal with patients
Weekly meetings for employees about the latest experiences and how to deal with each problem
Taking all notes from employees to improve work
Taking notes from other departments to facilitate and comfort the patients
Issuing permits for university doctors from the counselor platform
Issuing permits or deputizing for doctors from the Ministry of Health platform
Approving medical vacations for patients and auditing them
Communicating with new doctors to take all their information, classify it in doctors' files, issue their permits, and send them to the nursing and accounting departments, and create stamps and cards
Communicating with patients to get their evaluations of all departments and taking notes to develop employees
Coordinating home visits for doctors and the nursing department
- Entering patient data
- Creating invoices for patients
- Assigning new patients to doctors
- Confirming appointments for patients and doctors
- Renewing appointments for patients who did not attend
- Organizing products according to the sent catalogs
- Pricing new products
- Removing expired products
- Selling, persuading, and marketing products to customers
- Providing excellent customer service