Yazan Alsalty, Customer Relations Officer

Yazan Alsalty

Customer Relations Officer

Bank Of Jordan

Location
Jordan - Amman
Education
Bachelor's degree, Accounting
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

Customer Relations Officer at Bank Of Jordan
  • Jordan - Amman
  • My current job since April 2019

●Interacting with clients and providing them a
proper information concerning the products
and the services offered by the bank and
advising the client of which product or
service appropriate for their requirements.

● Understanding the client’s problems and of
resolving their complements so that these
ones resolve their account problem.

● Interviewing client in order to obtain a
healthy business relation between the two
parties.

● Admitting clients to protect their credit
value.

● Opening accounts for bank client and
products such as: Cards of all types, Cheque
books, Transfers, Retail services, letter of
credit, Litter of guarantee and sometimes
corporate services.

●Supporting branch manager by overseeing the
efficient operation of the branch to ensure all
operational functions are completely and, properly performed by the staff, service, security and satisfaction to customer and, staff. including annual and monthly sales, achieving among the first rank.

Sales And Service Associate at Bank Of Jordan
  • Jordan - Amman
  • April 2017 to April 2019
Salesman at Home Centre - Landmark Group
  • Jordan - Amman
  • July 2012 to December 2016

products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Education

Bachelor's degree, Accounting
  • at Al-balqa` Applied University
  • July 2016

Cost Accounting Accounting information systems Marekting Managerial Accounting Sales management and production improvement

Specialties & Skills

Leadership
Customer Service
Customer Focus
Sales direct
Enjoy a competitive environment
Attention to detail
Able to work individually or in a team.
Punctual and well presented
Good listener
Adaptable to new situations.

Social Profiles

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Inclusive Banking course (Training)
Training Institute:
AJIB
Date Attended:
October 2019
Duration:
12 hours
Customer Service course (Training)
Training Institute:
ajib
Date Attended:
August 2018
Duration:
9 hours

Hobbies

  • Football
    Junior player at Al-Faisaly Club of Jordan