Youssef Shereen, HR Coordinator

Youssef Shereen

HR Coordinator

IHorizons

Location
Egypt - Cairo
Education
Bachelor's degree, حقوق
Experience
2 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :2 years, 11 Months

HR Coordinator at IHorizons
  • Egypt - Cairo
  • My current job since January 2024

iHorizons is an IT solution provider for large enterprise clients. Our services include software development, product customization, deployment, implementation, and operation services for complex, mission-critical solutions”

HR Operations and Administration Coordinator at iHorizons
  • Egypt - Cairo
  • August 2023 to January 2024

• Managed smooth operations and communicated timely updates to coordinate administrative activities.
• Answered mailed, emailed, telephoned and in-person requests for service and information.
• Successfully managed and coordinated team of \[HR\]+ employees.
• Recommended and implemented operational procedures to comply with all policies, regulations and laws.
• Provided for smooth day-to-day flow of communications to build trust within unit.

Customer Service Agent at Money Fellows
  • Egypt - Cairo
  • December 2022 to August 2023

• Handled and quickly resolved customer issues regarding product sales and customer service problems.
• Increased customer satisfaction by ofering friendly, helpful, and informative customer service.
• Guided callers through troubleshooting, navigating the company site, and using products or services.

Trainee at Samim’s lawyer’s farms
  • Egypt - Cairo
  • April 2021 to July 2022
Online Internship at Bank Masr.
  • Egypt - Cairo
  • June 2021 to September 2021

HR Internship in Bank Masr

Education

Bachelor's degree, حقوق
  • at جامعة عين شمس
  • September 2024

Graduate from faculty of law with good gradens and i have I attend a diploma in law

Higher diploma, Public Law
  • at Ain Shams University
  • May 2024
Bachelor's degree, Civil Law
  • at Ain Shams University
  • July 2023

Graduate From Faculty Of Law ASU GPA 2.98

Specialties & Skills

Customer Service
Legal Affairs
Office Operations
HR Officer
OS office
problem silvering
leader ship
CUSTOMER SATISFACTION
CUSTOMER SERVICE
TROUBLESHOOTING (PROBLEM SOLVING)
BOOST (C++ LIBRARIES)
LEGISLATION
COMMUNICATIONS
DATA ANALYSIS
DECISION MAKING
DIGITAL MARKETING
negation

Languages

Arabic
Native Speaker

Training and Certifications

HR (Certificate)
Date Attended:
January 2024

Hobbies

  • Reading