HR Partner
Ibm
Total years of experience :17 years, 1 Months
Strategic HR Partner for CIC Business unit for MEA & Pakistan region, HC managed: 1650+
Working closely with executive members of CIC function of Pakistan, South Africa, Egypt, and Morocco in talent management, engagement, retention and development also to ensure successful achievements of Global HR metrics.
The key achievements under this role are as follows:
Process documentation of one of the hardest HR metrics and have closed the year on meeting the target where the trend was 1- 2 % achievement against the target of 5%
Deep dive on HR Engagement survey comments and have identified areas that causing direct impact on culture.
Had Dual hat of HRBP commercial - North, along with HRBP Finance and B2B Nationwide simultaneously. At Mobilink, Pakistan geo was divided in four sub regions, I was responsible for end to end employee life cycle management with support of COE function for entire North region starting Jhelum spanning over north of Pakistan including KPK, GB and AJK - (excluding HQ employees). HC Managed at one point: 600+
The key achievements under this role are as follows:
• Successful Integration of Mobilink & Warid
• HC optimization, Reduced HC from 450 to 325 without compromising the quality resulting in better employee satisfaction and saving
• Launched various Employee engagement activities and Recognition for North Region and B2B, have secured 95% plus satisfaction in HRBP satisfaction survey
• Worked with VEON group for HR KPI standardization across 12 sub-cons
Responsible for Recruitment & Selection, Employer Branding, Compliance, Policy making. I also serve as HR business partner for the organization.
Achievements:
* Process definition and compliance, tagging SLAs to HR processes to ensure service delivery
Responsible for entire recruitement life cycle managmenet across all pakistan for Ufone, a subsidiary of Etisalat UAE
Achievements
• Designed entire ATS from Requisition generation till offer extension (development phase)
• Process improvement of operations process keeping in mind customer centricity and documentation
• Processed over 400 hiring cases from HODs till entry level roles (excluding call center hiring)
Pioneer in establishing Human Resources department at SNL Pakistan office. Initially responsible for managing Employee Relation, Benefits administration, and end to end Recruitment life cycle of SNL Pakistan while reporting directly to USA office.
Managed entire Talent Acquisition (Recruitment & Selection) function including sourcing and branding of SNL Pakistan while leading team of five individuals. Major focus was on Employer Branding, devising Talent Acquisition strategy, Training Hiring manager on how to conduct effective Interviews, developing and hiring new teams.
Achievements,
• Received first Global HR STAR Award 2013
• Record performance of filling maximum number of hires a month, with minimum time to fill in the history of SNL.
• Implemented ATS for Talent Acquisition function
• Launched company wide awareness sessions on Recruitment policies
• Launched executive speaker series across business schools twin cities
• Top Employer of the Year award 2012
• Received Annual Global Talent Acquisition Excellence Award 2012
• Conducted more than 3000 Interviews and hired over 400 Individuals at all levels, starting from entry level to director level positions
• Hired & established complete Software division of SNL Pakistan, which includes Software developers, QA Engineers, Designers, Business Analysts, Project Managers, Database Architect and DBAs, Testing & Development Managers
• Hired complete Sales, Client services teams
• Hired biggest batch of new hires (till date) in the history of SNL Pakistan
• Reduced Avg. time to fill a position of SNL Pakistan from 59 - 35 days in first seven months
• Created liaison with business schools for the placement of the graduate with SNL
• Trained over 100+ hiring managers on effective interviewing techniques
• Successfully tamed the process of transport and the reimbursement fare process
• Designed a transparent mechanism of meal management and invoicing process
• Floated greeting series to increase employee satisfaction
As one POC of HR for Business for Islamabad office under direct supervision of Head of HR, I was responsible for all the departments of EnPointe operations of Ovex Technologies while managing HR handbook, custodian of policies & procedures, compliance handling, grievance management, hosting employee relations sessions, ISO Compliance, HRIS management. conducting and coordinating interviews, coordination with senior management, supporting compensation and benefits, and orientation of new hires.
Achievements:
o Successfully managed Performance Appraisal for the year 2009 including all employees of Ovex (over 900 employees).
o Successfully designed EOM plan.
o Success automated the employee record and made it available for uploading in MSD GP.
o Conducted over 1500 interviews.
o Hosted three job fairs on behalf of Ovex Technologies Pasha, NUML and Bahria University.
o Created liaison with Bahria, Iqra, CIIT and FJ University for placement of graduates in Ovex Technologies
Reason for leaving: Better Opportunity