عبد الله جمال الدين عبدالعطي, Senior Supervisor, Fixed Portfolio Management

عبد الله جمال الدين عبدالعطي

Senior Supervisor, Fixed Portfolio Management

Orange - Egypt

البلد
مصر - الإسكندرية
التعليم
بكالوريوس, Electronics & Communications Engineering
الخبرات
13 years, 9 أشهر

مشاركة سيرتي الذاتية

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الخبرة العملية

مجموع سنوات الخبرة :13 years, 9 أشهر

Senior Supervisor, Fixed Portfolio Management في Orange - Egypt
  • مصر - الإسكندرية
  • أشغل هذه الوظيفة منذ فبراير 2020

Develop a long term trustworthy relationship with customers.
Translate & transfer all information gathered from the market to Marketing Department.
Give feedback on field expectations and share with the Corporate Sales Team.
Ensure profitability on commercial offers presented.
Quote & negotiate prices, credit terms and prepare contracts.
Assess customers needs, explain & demonstrate products to them which may involve providing technical description as well as describing purposes for which they may be used.
Proactively, seek and probe for potential growth, potential threats, business opportunities, set visits objectives and articulate a business plan for each account to ensure long term business relationship and high customers satisfaction.
Act as initial key contact with customers to develop, cultivate, and establish productive, collaborative relationships with decision-makers.
Identify the implied needs to the customers initiating possible strategic partnership projects with Orange corporate customers to ensure long-term alliance through a win-win settlement.

Supervisor, Corporate Sales في Orange - Egypt
  • مصر - الإسكندرية
  • فبراير 2015 إلى فبراير 2020

Develop a long term trustworthy relationship with customers.
Translate & transfer all information gathered from the market to Marketing Department.
Give feedback on field expectations and share with the Corporate Sales Team.
Ensure profitability on commercial offers presented.
Quote & negotiate prices, credit terms and prepare contracts.
Assess customers needs, explain & demonstrate products to them which may involve providing technical description as well as describing purposes for which they may be used.
Proactively, seek and probe for potential growth, potential threats, business opportunities, set visits objectives and articulate a business plan for each account to ensure long term business relationship and high customers satisfaction.
Act as initial key contact with customers to develop, cultivate, and establish productive, collaborative relationships with decision-makers.
Identify the implied needs to the customers initiating possible strategic partnership projects with Orange corporate customers to ensure long-term alliance through a win-win settlement.

Pre-Sales Engineer في International Integrated Systems
  • مصر - الإسكندرية
  • فبراير 2013 إلى ديسمبر 2014

Dealing with the Technical side of any sale, meeting IT Managers to speak from the technical point of view & finish the deals.

Data Entry في Swiftfuture
  • مصر - الإسكندرية
  • نوفمبر 2012 إلى فبراير 2013

Data Entry for an Online Business.

Sales Engineer في International Bio-medical Group
  • مصر - الإسكندرية
  • يوليو 2012 إلى أغسطس 2012

Offering Bio-Medical equipment to the Hospitals, Mainly ICU Rooms such as Ventilators & other medical related equipment.

Customer Support Consultant في Sutherland Global Services
  • مصر - الإسكندرية
  • نوفمبر 2011 إلى مايو 2012

Inbound Call center - explaining AT&T U-Verse Bills for the customers & then offering them services to achieve our Sales target.

Technical Engineer في Modern WAN Technology
  • مصر - الإسكندرية
  • أكتوبر 2011 إلى نوفمبر 2011

Finishing Company & Individual Call orders for Computer related issues (OS Software & Hardware issues, & Maintenance).

Sales Lead في National Financial Advisers
  • مصر - الإسكندرية
  • فبراير 2009 إلى مايو 2009

Sales Lead to discuss Tax Issues with clients & offer them Tax Help & consultancy.

Dispatcher في Starlite Satellite / Dish Network
  • مصر - الإسكندرية
  • يونيو 2007 إلى يوليو 2008

Had to finish Dispatching 15 technicians & close their work orders, then do Post & Pre calls to ensure the services are working fine & answer the 800 toll free number for technical issues.

الخلفية التعليمية

بكالوريوس, Electronics & Communications Engineering
  • في Alexandria Higher Institute of Engineering & Technology
  • أغسطس 2011

Specialties & Skills

Pre sales Technical Support
Call Center
Sales Targets
Customer Service
Technical Service
MS Office
Typing 32 WPM
IT Essentials
Written & Oral Presentation Skills
Web designing
Soft Skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

(تدريب)
Achieving Personal Victory (Soft Skills) (تدريب)
معهد التدريب:
Vodafone
تاريخ الدورة:
December 2008
Web designing (تدريب)
معهد التدريب:
EAAC Training Center
تاريخ الدورة:
September 2006
Time Management (تدريب)
معهد التدريب:
Arab Academy for Sciences and Technology
تاريخ الدورة:
February 2009

الهوايات

  • Fishing, Swimming, Gardening, Barbecue