Customer Relationship Manager
Credit Financier invest
Total years of experience :14 years, 0 Months
*Deal with the VIP class of clients
*Maintain the right level of professionalism with my clients
*Follow up on clients' accounts in currencies trading and supervise them
*Provide trainings for new clients on the Trading Platform
*Supervise a team of 3 Junior Account Managers, reporting their performance to the top management and guide them and provide improvement trainings on different work aspects
*Coordinate on a monthly basis with the Sales Manager and the CEO in Dubai office to evaluate the market and the pipeline of existing accounts
*Attend the conference meetings held quarterly to coordinate with the head office in UK and evaluate the performance
*Arrange Expo Events and Seminars for Alpari to better understand the Financial Market and to be up to date with the financial changes in the Economics world, and increase the market penetration, Alpari is represented by the Account Managers in such events, and most of those events are held in other cities or other countries (E.g Al Madina, Jedda, Dammam, Khobar, Mecca and Dubai)
* Follow up with corporate accounts, make sure they are well served and satisfied
* Problem solving upon cases
* Expand the number of corporate accounts by increasing market penetration
مسؤول عن متابعة حسابات الشركات و تلبية حاجاتهم و رغباتهم, و حل المشاكل التي تواجه العميل
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شركة النظم الحديثه وكلاء Apple في الاردن.
طبيعة العمل في مجال المبيعات بشكل مباشر مع الموزعين مثل ( كارفور, سمارت باي ....) مسؤول عن موظفين نعمل في فريق واحد نساعد بعض في ايصال و ترتيب و متابعة البضائع و خدمة ما بعد البيع .
*Modern Systems company, Apple trademark agent in Jordan
Nature of the work in the field of sales directly with distributors (such as Carrefoure, Smart Buy ....)
-Responsible for staff in the same team. Supporting delivery and following-up on orders and the Products and after-sales service.
Give customers the best services such as loans and credit cards.
