Senior Retail Account Officer
bnpparibas bank
Total years of experience :17 years, 8 Months
Funcation: Senior Retail Account Officer
From Nov 2008 Till NOW
The Job Description
• Selling all the bank products.
• Achieve and exceed the target on the all products.
• Attract & serve the clients with the bank image.
• Handling clients complains.
• Doing out door calls to attract the client to increase the Bank database.
• Handling all the paper work in the Branch.
• Handling all the Bank reports that required from me.
* Excellent PC skills, all MS applications.
* Can easily adapt to most programs and systems.
* ATLAS BANKING (BNP PARIBAS SYSTEM)
* Internet User
* I-Score
* Evolan & Focus Banking System
* Target oriented.
* Very well organized
* Ability to work under pressure.
* Fixable to new work conditions and environments.
* Excellent leader ship skills
* Eager to learn and develop
* Work well independently and as part of team
From August. 2006 to October 2008.
The Job Description * Maintain basic friendly attitude with customers. * Handling customers queries and complains. * Provide the customers with accurate information related to the company service and product.
* Handle all paperwork that is reported to the different company department.
* Implement basic requirement for "expert" attitude with customers.
* Introduce customers to additional product and services (i.e. handsets, accessories, and VAS)
* Handling all cash issues and process
• BNP PARIBAS BANK (Luxor Branch)
From 1 / 2006 To 6 / 2006
• Vodafone Egypt Telecommunication (Luxor Branch)
Fucation: Retail Sales Rep
* Compliance Traning in 2008 * Corperate employee program Business development * Certificate of completing A to Z Business Etiquette to Professionalism (PEACE ACADMY)
Faculty of Law - Assiut University On 2005