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Abdulmoneam Ali Saad Alharbi

Customer Experience Representative

Saudi Telecom Company - Stc

Location:
Saudi Arabia
Education:
Bachelor's degree, Information System
Experience:
11 years, 1 month

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  11 Years, 1 Months   

November 2019 To Present

Customer Experience Representative

I found this job using Bayt.com

at Saudi Telecom Company - Stc
Location : Saudi Arabia - Jeddah
Internet and phone, bills, technical support, etc...
January 2019 To September 2019

Social Media Manager

at لذائذ وأطايب
Location : Saudi Arabia - Jeddah
social media manager

• E-marketing
• Design and prepare the posts
• responsible of all technology and technical support for the store
June 2016 To August 2018

Owner Of Mobile Maintenance Shop

at I Store
Location : Saudi Arabia - Jeddah
mobile software
• electronic mobile board fixing
• Laptops and PC software and hardware maintenance.
• social media accounts support for the customers
April 2014 To January 2016

Network Filed Engineer

I found this job using Bayt.com

at BMC_Mobily
Location : Saudi Arabia - Jeddah
Admin for a service disk ticket system

• Preparing PC for end user's (software and OS)

• Remote support for branches

• Responsible to update electronic devices manual for all branches weakly

• Monitor network's connection for head office and branches and disaster recovery

• Transfer data room to new building and create a new one

• And check all cabinet for 4 floors
May 2012 To March 2014

Technical Support

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at ALesayi Panasonic
Location : Saudi Arabia - Jeddah
Admin for a service disk ticket system

• Preparing PC for end user's (software and OS)
• Remote support for branches

• Responsible to update electronic devices manual for all branches weakly

• Monitor network's connection for head office and branches and disaster recovery

• Transfer data room to new building and create a new one

• And check all cabinet for 4 floors

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
October 2011

Bachelor's degree, Information System

at October 6 University
Location : Egypt - Cairo

Specialties & Skills

MICROSOFT OFFICE

Technical Support,HelpDesk

Installing 2003 & 2008 server.

Manage Domain users & Groups

Sharing.

Remote Access

Installing window’s OS

Domain controller server (install, configure, troubleshooting)

basic Configure Cisco router

Photoshop

Mobile Maintenance

Social Media

Networks

IT Technical Support

Basic Photoshop

E Marketing

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Intermediate

Memberships

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Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : golds gym
Membership/Role : member
Member since : November 2011

Training and Certifications

Windows Server 2012 R2 Installation and configuration. ( Training )

Smart
January 2013

CCNA ( Training )

Self study

Advanced Mobile Maintenance ( Certificate )

Issued in: July 2016

Python Programming Basic ( Certificate )

Issued in: January 2019

English course: pre intermediate level ( Certificate )

Issued in: January 2012

الثقة في بيئة العمل ( Certificate )

Issued in: April 2012

إدارة التوقعات والصورة الذهنية ( Certificate )

Issued in: April 2012

خدمة العملاء ( Certificate )

Issued in: February 2021

Social Media Cyber defense ( Certificate )

Issued in: February 2019

Social Media Cyber defense Advance ( Certificate )

Issued in: February 2019

ICDL START COURSE ( Certificate )

Issued in: August 2004 Valid Until: - January 2019

Social Media ( Certificate )

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