Digital Marketing Manager
Apps2you
Total des années d'expérience :6 years, 0 Mois
Writing blog posts, articles, newsletters, communication materials, and material for social media
channels.
- Creating, managing and growing apps2you presence through blogs, Twitter, Facebook, Linkedin &
Youtube.
- Marketing & social media to businesses & consumers.
- Planning events, attending industry events and planning meet-ups.
- Managing incoming media requests and building relationships with industry journalists.
- Creating, executing and measuring online and offline media campaigns (Google ads, Facebook ads)
- Managing the Launch of the New Mobile applications on all platforms.
Margherita Pizzeria del Quartiere del 1959
- Teaching Advanced English Academic Writing/ Public Speaking for 3rd year college students.
- Teaching Business Communication Skills/ English 206.
- Teaching Freshman English I & II for 1st year college students.
- Evaluating student writing with an emphasis on skills that are transferable to other classes and contexts.
- Encouraging students to develop writing goals and then work to tailor each assignment to these goals.
- Using online learning management systems to organize content and communicate with students outside of class to encourage clarity and transparency.
- Teaching Business Communication Skills for 1st year & 2nd year college students.
- Teaching Freshman English I for 1st year college students.
- Working with a diverse population of students and developing strategies for responding effectively to a wide range of writing abilities .
Managing the customer experience department.
- Handling all serious comment card issues.
- Creating & managing the new Digital Comment Tablet.
- Training the customer experience team on handling Calls & on sight Complaints.
- Managing all social media channels & preparing the necessary material for competitions.
Working with a diverse population of students and developing strategies for responding effectively to
a wide range of writing abilities .
Collège des Apôtres
Social Auditing.
- Analyzing Brands Online Reputation.
- Analyzing Brands Social Performance.
Instructing & helping students on interpreting literature and poetry.
- Providing background on authors' life and works.
- Participating in after school extra-curricular activities.
- Identifying special needs pupils and those with learning disabilities.
- Preparing and setting tests, examination papers, and exercises.
- Marking and providing appropriate feedback on oral and written work.
- Attending training sessions & workshops.
3 months)
- Developing strong and trusted relationship with customers through timely and accurate
communications.
- Managing high volume of customer calls to ensure excellent customer service and satisfaction.
- Delivering prompt and professional solutions for customer inquires via phone, email…
- Resolving customer issues in an accurate and timely manner.
Sampling Team
- Participating in all of the Red Bull Events held in Lebanon.
Developing and implementing initiatives to improve customer services.
- Analyzing and summarizing customer issues in order to prepare appropriate solutions/clarifications to
respond to customers & increase customer satisfaction.
- Evaluating and prioritizing customer inquiries to better serve them.
- Delivering prompt and professional solutions for customer inquires via phone, email, online chat etc.
- Maintaining history records and related problem documentations for future reference.
- Maintaining relationships with other internal departments as well as client base to improve business
performance.
Spanish Language Course - Nivel Superior (C 1.3)