managing consultant
Invigorate Human Capital
Total years of experience :17 years, 7 Months
• Managed complex projects ( Bahrain nationalization project, Morocco national training programme)
• Participated in creating Job Family guides and Competency Framework for all organisational roles, amending company HR policies and overseeing the Management Development Programmes (GWU)
• Responsible for HR policy implementation, HR project management and implementation, HR plan and HR Management
• Overseeing all Employee Relation matters in all markets ( Including all disciplinary and grievance cases).
• In charge of all Employee Engagement Initiatives, Manpower Planning, the Performance Management Cycle, Talent Management and Succession Planning
• Establishing HR functions in North Africa & Levant.
• Building HR capacities in 7 countries across MENA region
• Initiating and heading a Retention project that led to increasing staff retention level to 87%
1. Launching & co-ordination of HR initiatives (& managing the associated change) e.g. Performance Appraisals, ePAFs
2. Manpower planning (dates & numbers from Ops, liasing with Recruitment, tracking success of activities, assisting with events where necessary)
3. Training & Development (supporting L&D in tracking MDP & induction training, assisting with criteria & process for MDP, driving training requirements of business with L&D, monitoring attendance & utilisation of training, evaluating quality of training)
4. Policies & procedures (educating managers & staff, ensuring compliance, analysing & recommending improvements)
5. Disciplinaries & grievances ( educating managers & staff, advising on cases, managing frivolous complaints, monitoring compliance with company policy / labour law / international best practice)
6. Performance management & succession planning (educating managers on tools / techniques, advising on performance issues, assisting with or reviewing quality of performance discussions / PIPs / PDPs, assisting line managers with succession planning discussions)
7. Reward & Recognition (Long service awards, assisting with benchmarking studies, feeding back to Central HR related issues or concerns)
8. Managing PAF process in-country
9. Monitoring HR performance per region through key monthly reports
10. Managing relationships
• performance management cycle
• Management team development
• On boarding and Induction
• Maintaining the data on the HRIS
• Arranging for and managing the Talent panels and succession planning
• Graduate programs
• High Potential staff development
• Recruitment and vacancy management
• Project manger for the IiP accreditation (Insister in People Accreditation)
• Design, develop and implement training programs
• In charge of the development of competency model for a range of more than 200 jobs.
• Training needs analysis.
• Devising and implementing Training, development, recruitment, communication and performance management policies and process.
• Supporting Managers in identifying training needs of DHL Middle East staff.
• developing an annual training plan and budget designed to ensure that the training needs of the organization are met.
• In consultation with the Area Human Resources Development Manager, to manage the training budget and costs of external suppliers in a way that provides DHL Middle East with the most effective use of the training budget.
• Developing and delivering training programs that meet the training needs of the DHL Middle East staff and the business strategy.
• Measuring the effectiveness of the training programmes implemented, through the learning results achieved and return on investment.
• Supporting and developing trainers within Middle East to ensure efficient and effective transfer of skills on the job and documentation of all training courses.
• Maintaining accurate training information within the HRIS and provide reports on training activity / results as required.
• Publishing and delivering a training schedule for each calendar year, which supports the company’s business plan.
• Providing monthly reports to the Area Human Resources Development Manager on progress to date against objectives, key training statistics, speed and effectiveness of training
Managing the Yearly Performance Evaluation process for all staff in the organization.
Thesis on Impact of knowledge diversity on work groups.