Assistant Executive Manager – Training (Food & Beverage)
Brainplay learning saloutions
Total years of experience :12 years, 10 Months
• Training operations across multiple clients and industry verticals (Hospitality-Luxury Hotels, Mid Market Space, Budget Space, Healthcare, Pharma, KPO's and BPO's).
• Designing Training solutions which involve-Training Needs Analysis, Content Development(Visualization and Application), Training Delivery and Training Effectiveness-Leadership Skills, Behavioral Skills, Customer Service, Soft Skills, Food & Beverage(All levels)
• Effective planning, delegation and allocation of resources(people, time) across clients and industry verticals
• Smart Training Calendars, Analytical Reports and Informative MIS across multiple clients.
• Performance Coaching and Audits for technical skills.
• Delivery Methodologies-Articulate, AVs, PowerPoint, Role plays, Live Demonstrations.
• Train The Trainer and Trainer Mastery Class Certified.
Working as a shift incharge in te hotel.
scored second highest marks in front office in second year
