Board of Director Senior Operations Officer
Bin Shihon Group
Total years of experience :17 years, 10 Months
Develop a detailed project plan to monitor and track progress, and work with other department to make sure that they have got the details as it should be.
» Coordinate internal resources and third parties/vendors to assure that it has been done on time.
» Ensure that all tasks, cases and projects are delivered on-time, within scope and within budget.
» Assist in the definition of project scope and objectives, and ensuring technical feasibility.
» Ensure resource availability and allocation to each task and project.
» Manage changes to the daily tasks, cases, and responsibilities using appropriate verification techniques.
Follow up with all the pending tasks with other departments to ensure adhering to deadlines.
» Facilitate and coordinate all the tasks given by BOD executive assistant.
» Create and maintain all the comprehensive and needed documentation for each task and case.
» Meet with analysts and BOD executive assistant to take detailed ordering briefs and clarify specific requirements of each project
» Attend regular meetings, working with teams to achieve the targeted goals.
» Facilitate all the required process and procedures need for ERP project.
» Track project performance and analyze the successful completion of short and long-term goals
» Attend training as required to maintain proficiency.
» Perform other related duties as assigned from the BOD executive assistant.
» Develop spreadsheets, diagrams and process maps to document needs
“Khashoggi Holding - PEMCO & MEKNAN“ Admin. Operation Manager/ EA 2018 - Present
Khashoggi Holding invests in services and solutions from the energy & power, entertainment and restaurant, to legal consultancy and other services. In KH, I provide a comprehensive support for CEO (Vice Chairman), managing team of 9 members and work in partner with sales, finance, workshop and other business groups.
a) Key Achievements with PEMCO:
- Acquiring the classification certificate (3rd degree) for the first time in co.’s history.
- Extracted all commercial and legal papers including: Commercial registration, municipality license, civil defense certificate, etc.
- Successfully negotiating contracts and getting it signed.
Duties & Responsibilities:
- Supervising day-to-day operations of the administrative department and staff members.
Executing the strategic vision of the CEO office throughout the company.
- Work with management members to develop long-term action plan.
- Manage CEO business, calendar, travel arrangements, client management, and logistics.
- Demonstrate strong organizational skills and work effectively within a complex and rapidly changing organization to simultaneously manage a wide range of active projects.
- Maximize value through contract negotiations with key vendors.
- Monitor admin budget spending with attention to budgetary constraints.
- Create and communicate a variety of materials, including correspondence, procedural manuals, job descriptions, and other materials for marketing purposes.
- Responsibilities to perform a variety of duties with changing priorities and deadlines.
- Decision-making and prioritization to effectively allocate resources.
- Ability to independently exercise appropriate judgment, set priorities, and execute decisions.
- Manage business development and marketing activities.
- Handle and safeguard sensitive and confidential information.
- Oversee facilities services and supplies ensuring they are properly maintained.
- Overseeing special projects and tracking progress towards company goals.
- Work with lawyers to ensure that the business complies with government regulations.
- Initiatively take over responsibility once arise.
b) Restaurants Operation & Entertainment with AlMeknan Development Co:
Key Achievements:
- Extracted all commercial and legal papers including: municipality license, civil defense certificate, Trade Certificate, Permanent work certificate, coast guard permissions, Islamic port clearance etc.
- Profitably manage the floating restaurant operation.
- Successfully managing the opening preparation for the new restaurant.
- Acquiring Media Import & Distribution License from General Authority of Audiovisual.
- Extracted all commercial and legal papers including: Trade Mark registration, Commercial registration, municipality license, civil defense certificate, etc.
Duties & Responsibilities:
- Managed restaurant operations including guest services, staff performance and theft prevention.
- Manage and analyze overall operation and define ways to build sales, profitability, guest counts, and effective cost controls.
- Procured all bar inventory and restaurant supplies.
- Coordinating with suppliers, contractors, and maintenance and deep cleaning companies.
- Planned, organized and successfully executed number of planned events to attract clientele and increase restaurant popularity.
- Managing purchasing budget efficiently and leveraged vendor relations to obtain best pricing.
- Established marketing strategies that would create greater value and promote demand
- Responsible for staff scheduling and payroll.
- Developed different profitable menu.
- Developed and designed the restaurant's web site which increased total sales.
» Designing effective electronic and physical filing system for the department.
» Defining procedures for protection, retrieval, and disposal of records.
» Developing the strategic goals and action plans of projects.
» Formulating department’s structure and preparing framework for members.
» Handling the whole quality assurance process.
» Leading the process of acquiring the National Accreditation for the department.
» Creating forms, templates, and developing manuals.
» Proposing internal policies and enforce special procedures.
» Preparing reports, statistics and applications on school and division level.
» Monitors annual budget by tracking expenditures and monitoring petty cash.
Duties and responsibilities:
» Conducting orientation sessions for the new faculty and staff.
» Attending major strategic meetings.
» Recording, transcribing, and distributing minutes of meetings.
» Organize office operations to ensure that the projects are executed on timely basis and in an efficient manner.
» Maintain employee confidentiality by keeping personnel records secured.
» Preparing achievements reports of the department.
» Producing high level correspondence and translating documents.
» Initiatively accept ownership for accomplishing new tasks with high degree of professionalism.
» Assist the CEO with his daily schedule and duties.
» Attending major meetings, taking notes and distribute meeting minutes.
» Carrying out specific projects and research.
» Identifying new business opportunities related to education development.
» Producing letters, reports, correspondence and presentations.
» Handling travel arrangement including airline bookings and hotel reservation.
» Liaising with clients, suppliers and other staff.
Assisting seven management members, providing full range of support within different specialties.
Collect and analyse data and information which needed by Dubai government to make informed political, social and economic decisions.
Courses accomplished: - International Business Management - Production & Services Operations Management. - Strategic Management - Money and Banking - Emerging Issues in Management - Investments Analysis - Business Negotiating Skills - Total Quality Management - Advanced Organizational Behaviour - Principles of Financial - Critical & Creative Thinking
