manager ICT Dept
confidential company
Total years of experience :22 years, 1 Months
• Installs, configures and upgrades PC’s and servers operating systems and software, using standard business and administrative packages;
• Maintain site licenses for department/organization;
• Firewall administration and overall responsibility for company IT security;
• Provide desktop support to internal users including troubleshoots problems with computer systems, such as hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required;
• Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services;
• Assists in instructing staff in the use of standard business and administrative software, including word processing, spreadsheets and database management; provides instruction or written documentation where required.
• Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary;
• Supports the following systems and/or platforms
Workstations Servers Network
Windows XP
Windows Vista
MSOffice
MSProject
MSVisio Window 200X
Exchange
ISA
-Cisco routers and switches
-3COM
• Participating in IT projects;
• Facilitating office moves and relocations;
• Performs other duties of a similar nature or level
• maintainance of servers and communication devices
• backup system
• maintainance of the POS system for the branches and the computers in the main office
• Install and update the programs for the POS system
• Responsible for the testing period of the selling systems in the branches
• Manage and update users data on the servers
• Installation, Configuration and Troubleshooting for Microsoft Windows Vista, XP
• Monitored servers and attended any problem arising by fixing it or reporting to specialized person
• Responsible for the development and maintenance of communications networks
• Design, acquisition and delivery it training materials for end -users
• Maintains access to the system and undertake software updates and corrections
• Responsible for day to day technical issues, security, guality asuurance and standerds.
• Responsible for the day to day operation and control of thecommunications network. May also assist in the design, installation and implementation of the network
• Configuring and administrating web servers and proxies and tcp/ip and various protocols
• Analyzing communications requirements, planning and implementing network \communications facilities and provding technical support on communications
• Responsible for specification, installation and maintenance of the companies windows 2000&2003 based infrastructures
follew up with the programing company th modofication of the system
supervised the testing period
issue reports to the deppartments
work on oracle developer tools like report builder, querybuilder
• Maintain computer hardware onsite & offsite
• Install software on computers
decide the quantaties of the pure gold mixture to getr the wanted karat
arrange the priorty to the purchase order
making a packing slips for the product
and other things .......