Guest Service Agent
Turkistan Hotel”, Namangan
Total des années d'expérience :3 years, 1 Mois
Welcoming the guests warmly, trying to achieve satisfaction of the guest;
Offering guests updated rooms and promotes hotel amenities, food and beverage outlets;
Making reservations in accordance with hotel’s yield management practices;
Processing customer credit at check-in in accordance with hotel policy;
Assist in keeping the hotel reception area clean and tidy, at all times;
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Answering visitors' enquiries about a company and its services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones.
Welcoming the guest warmly, trying to achieve satisfaction of the guest;
Offering guests updated rooms and promotes hotel amenities, food and beverage outlets;
, Namangan
EDUCATION