Carla Garcia, Receptionist/Logistics Coordinator

Carla Garcia

Receptionist/Logistics Coordinator

Round the World Cargo Services

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Tourism
Expérience
13 years, 1 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 1 Mois

Receptionist/Logistics Coordinator à Round the World Cargo Services
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis décembre 2013

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Answer Emails
• Make Quotations for a shipment
• Develop and maintain a current and accurate filing system
• Documentation controlling and coordination between employees and HR department.
• Carry on sales via excellent desk service.
• Advertising online organization on various sites and webpages
• Assembling the arising issues in the documentation.
• Implementing new ideas for the comfort and ease for the customer’s services.

Passenger Service Agent à MacroAsia Aiport Services
  • Philippines
  • mars 2011 à mai 2013

March 16, 2011 - May 23, 2013 Passenger Service Agent
MacroAsia Aiport Services
NAIA Terminal 1, Pasay City


• Airline Handling Thai Airways International and Korean Air
• Check-in Agent: Provided services to international passengers including issuance of boarding passes.
• Screening and processing of the documents if the passenger was qualified to travel.
• Gate Agent: Provided information to passengers thru announcement of boarding procedures as well as respond to passenger inquiries.
• Arrival Agent: Provided services to passengers especially those who need special assistance and assistance, e.g. elderly, minors travelling alone, non-speaking English traveler, handicapped and VIP.

Gate Agent à Excellent Workers Multi-Purpose Cooperative
  • Philippines
  • octobre 2010 à mars 2011

Provided information to passengers thru announcement of boarding procedures as well as respond to passenger inquiries.
Provided services to passengers especially those who need special assistance and assistance, e.g. elderly, minors travelling alone, non-speaking English traveler, handicapped and VIP.

Éducation

Baccalauréat, Tourism
  • à Centro Escolar University
  • mars 2010
Etudes secondaires ou équivalent, High School
  • à Benigno Ninoy Aquino High School
  • mars 2006

Specialties & Skills

CUSTOMER SERVICE
MS OFFICE
Departure Control System (DCS)

Langues

Coréen
Débutant
Anglais
Expert
Filipino
Expert