Executive Assistant to the CEO
Guardian Insurance Brokers
Total years of experience :10 years, 7 Months
• Provide a service that is in line with the CEO’s work habits and preferences.
• Organizes and manages the day-to-day running of the manager’s affairs to ensure the provision of high-quality support.
• Manages the schedule to enhance effective time management and coordinates activities, prioritizes appointments and reschedules where necessary.
• Conduct weekly diary meeting with the CEO to discuss upcoming engagements, invitations and other request.
• Produces reports and statistical analyses as per the request of the manager.
• Co-ordinates and manage office services, such as accommodation, equipment and supplies and general office maintenance.
• Manage event, hotel, and restaurant reservations; ensure that all personal records and information are confidential.
• Handle Managers appointments, prepare appointments and meetings schedule.
• Greet and entertain business guests and visitors and guide them to the mangers office
• Prepare draft letters, memos, notices and ensure its circulation to targeted persons.
• Prepare minutes schedule and capture minute’s meetings.
• Maintain sound relationships with Stakeholders and Business Associates on behalf of GM.
• Follow up with the various Department and Divisions on behalf of the GM.
• Handling Rooms and Conferences Booking
• Sending and Receiving faxes, emails
• Writing the minutes of the meetings
• Filing system
• Typing and secretarial services
• Personnel Assistant to CFO
• Sending Corporate Offers
• Handling Clients requests
• Writing the minutes of the meetings
• Preparing sales presentations
• Sending Memos
• Closing a sales using different techniques
• Up selling clients
• Introducing new products into the market
• Building new packages (Honeymoon, Business, Leisure, Cultural...)
• Handling all incoming reservations, following up on guest’s requests & demands
• Checking internal and external mails
• Dealing with new companies, travel agencies and tour operator
• Sending and receiving faxes
• Confirming reservation enquiries into confirmed bookings
• Preparing and sending sales offers
• Supervisor on duty and all other responsibilities at the reception
• Trainer for newly employed receptionist.
• Sending and receiving faxes
• Checking guests complaints and forward them to the Front Office Manager
• Replying to guest's E-Mails via outlook
• Assisting guests in all secretary services and private meetings.
• Typing services (Arabic - English)
• Photocopying
• Sending faxes
• Preparing the Meeting Room before each meeting
• Typing new Internal Memos
• Laminating and Biding services
• Insuring clients’ satisfaction and needs during their stay
• Checking room's amenities
• Escorting guests to their rooms
• Providing In Room check in for VIP Guests
• Selling Six Continents membership
• Handling Walk-in reservations
• Welcoming arrivals, escorting
• Taking care of airport pick-ups
• Arranging transportation services.
• Providing car rental services
• Handling messages
• Taking and following up on all guests’ request.
• Answering and transferring incoming calls
One week internship in the Sales & Marketing department.
One month internship as Front Desk Support