Regional Procurement manager, Middle East and Africa
Nokia Siemens Networks
مجموع سنوات الخبرة :19 years, 9 أشهر
2008 - present
Global Procurement, Regional Category Manager for IT Solutions Procurement (based in United Arab Emirates, responsible for Middle East and Africa Region).
Responsibilities:
• Managing the IT Solutions and Systems Integrations category as well as IT HW and Care Services Category for Middle East and Africa which involves responsibility over Global and Regional supplier (of HP, SUN, IBM, F5, Frequentis, Siemens, Barco, EMC, Sagem, Dell, Quanta, Mustek, OKI, etc) through the solution life cycle (sales, project, support, phase-out),
• Ability to develop the procurement category strategy in challenging region, where the category did not yet exist.
• Responsible of category purchase volume on the scale of 15 to 20 Million Euro on yearly basis.
• Savings accomplishment of 15 % on yearly basis of the total spends.
• Developed strategic suppliers and negotiated contract agreements to reduce the number of vendors in the region efficiently in the areas I am covering, resulting in cost savings due to reduced administrative costs and covering NSN and NSN's customer contractual interests in terms of IPRs, Liabilities, Indemnifications, etc...
• Increased business transparency with partners, created operations improvement plans for ongoing projects and for new sales opportunities in Access and Security field generating 7 Million euros of sales annually.
• Complementing the supplier base for care services by conducting a selection process for several strategic care suppliers, to provide Savings and customer Satisfaction.
• Responsible for and Monitoring suppliers’ performance and improvements in the region thus managing the risks related to the suppliers in proactive approach.
Responsibilities: Responsible for UAE and Saudi Arabia ,
• Technical Team Leader/Support Project manager for the du (EITC) Project UAE in which all types of 3rd party services (end to end) are being supported, tested and troublshooted in addition to Nokia customized products.
• Responsible for mantaining the SLA’s, KPI’s through establishment of competent team and daily technical follow ups on each case with the team, customer and 3rd party, thus, Contribution to operative improvement and services development.
• Involved in preparing the support cost, resourcing costs, training costs, 3rd party support costs, and also partial delivery costs, etc…..
• Consulation with the Delivery project management in terms of project cost, project time line and resources required.
• review of the support contracts terms and conditions during contract renewal and new contracts in the assigned region/sub-region.
• Leading and Coaching and training an expert team of 7 members, Support/Soluton engineers for 3rd party platforms and Nokia Customized Products
• Ensuring the competence development of the team members is always taking place, through trainings, hands on experience, troubleshooting,
• Supporting OSS and VAS platforms with HP products, Tecnomen Products, Gemalto, Volantis, NMS, Nokia Customized products (OSC, Nokia Mediator, IP session data base).
Before GSM Network Delivery:
Manager of the System Integration Testing Support (SIT)Team:
• Managing the SIT Nokia support team for the du (EITC) Project Middle East, in which all types of services are being tested and troublshooted properly by our team that involves a highly qualified engineers.
• Direct contact with the Customer on daily basis meetings and the Interface between Nokia side, 3rd party side and DU
• Training new coming engineers joining Nokia: As the SIT is a perfect oppurtunity for knowing diffrent parts of the network and handling GSM issues and related Defects.
Emirates Computers Company, Senior IP Network and System Administrator
(based United Arab Emirates )
• Review: IT/IP Technical Manager for Company offices and Showrooms for all network issues including Cisco Routers, Cisco switches Frame relays connecting the different branches to the Main Office in Dubai.
• Managing the Cisco IP Telephony System in the office: Implementation and troubleshooting all related issues.
• Managing Microsoft 2003 Server and 2003 Exchange server, and all company email related issues.
As well as managing the oracle server and installation.
• Managing the Office VPN and remote connectivity since all the email servers and Oracle servers are based on the main office.
Bachelor's degree in Tele- Communication & Electronics Engineering Graduated in June 2004, 5 years Engineering Program. Final Zear Project was honored at 90% achievemnet grade. Graduated with average 85 % on Final Zear. Beirut Arab University Faculty of Engineering Beirut, Lebanon