RETAIL & SALES AGENT
Emirates Petroleum Products Company
Total years of experience :18 years, 1 Months
• Handle sales activities, meet sales targets, provide excellent customer service
• Cashiering and assisting customers and resolving customer’s complaints.
• Responsible to coordinate the supplier for the replacement of all the defectives/damaged items.
• Record sales and order information and report the same to the sales department.
• Making Daily Sales Report to the Management.
• Making high stand assistance base on customer satisfaction
• Provide the Highest standards of customer service by demonstrating excellent knowledge of products.
• Achieve sales targets set by the management.
• Verifying daily recons of the cash & responsible for safety at work premises.
• Exercised control over inventory shortages.
• Suggest the right products to customers in accordance with their requirement.
• Maintain rapport with customers & ensure customer satisfaction.
• Ensure customer is well attended with the quality of service.
• Received and recorded invoices and arranged payments.
• Prepare and send invoices to debtors
• Maintain petty cash.
• Calculate and distribute wages and salaries.
• Assist in Preparing financial statements / debtors’ listing & check customers credit ratings
• Manage receivable factoring accounts
• Maintained all aspects of finance, accounting, marketing & data processing for the company.
• Assist in generating income statements, P & L Accounts, balance sheet, general ledger & other reports.
• Maintaining & Updating Registers (Workmen Registers, Leave Registers, etc.,
• Responsible for Payroll Processing.
• Reconciliation of Supplier Accounts & GL Control Accounts.
• Maintained Daybook, Sales, Purchase & Stock Registers; posted ledgers.
• Handle & maintain accounts up to finalization.
• Prepare year end schedules & accounts for audit.
• Monitoring receivables, making daily collection calls & updating records
• Reconcile payments & receipts to various parties on time
• Review & validate the accuracy of service invoices
• Attend to client queries & internal concerns regarding billings
• Follow up status of payment of bills with customers
• Updating of accounts receivable records, especially problematic accounts
• Collection of payments from clients
• Coordinates and implements office services such as billing, collection, purchasing, records control, projects and budget accounting operations
• Handling & Balancing Cash and all Teller functions.
• Outward Cheque Clearing
• Inward Cheque Clearing
• Meeting customer requirements & Issuing ATM & Debit Cards
• Maintenance of Petty Cash & Stationary Stocks
• Actively Participated in Branch opening activities and Bank product campaigns.
• Involved with Updating and finalizing the outward cheque batches from all branches.
• Preparing loan documents and submitting to management.
• Provide easy loan facilities to customers.
• Handling Pawning facility service for customers
• Assist in preparing regular reports and summaries of accounting activities.
Passed G C E Advance Level