Mahmoud El Gabbas

Sales Contract Team leader à mobinil

• Egypte - Le Caire
• Je travaille ici depuis juin 2005

Responsible for the Import and Verification Process of all kind of contracts related to CIF (Customer information’s form) system from all sales channel (distribution, complementary and franchise)
Produce daily and weekly reports for contracts received from Distribution, Complementary and Franchise channels.
Responsible for delivering the rejected contracts to the concerned sales channel along with relevant reports explaining the rejection reasons and corrective actions.
Making the double checking for customer data to compare between the soft copies brought by archiving and all sales channel.
Ensure that distribution, complementary; Franchise and Enterprise channels follow a smooth process for contracts and sales forms delivery.
Responsible for the archiving process of all contracts sent from Mobinil to Infofort and Handling all new or existing projects.
Responsible for orienting new members on the required systems and job technicalities.
Coaches and follow up team members, resolving any conflicts and monitoring their performance by monthly reports with their achievement.
Distribute and coordinate the job tasks on the team members to achieve the team’s targets.
Responsible for handling all cases and complaints belongs to Mobinil products tracking systems received on the Sales Operations inbox.
Monitoring the systems and escalating all problems related to Sim tracking systems to the IT department, and following up with the pending cases.
Revising Infofort’s monthly bill for Mobinil.