Dhia Shahateet, IT MANAGER AND SYSTEM ADMINISTRATION

Dhia Shahateet

IT MANAGER AND SYSTEM ADMINISTRATION

RIVAGE

Lieu
Jordanie - Amman
Éducation
Master, e-Business
Expérience
14 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 9 Mois

IT MANAGER AND SYSTEM ADMINISTRATION à RIVAGE
  • Jordanie - Amman
  • Je travaille ici depuis novembre 2018

Install and configure software and hardware
+ Manage network servers and technology tools
+ Set up accounts and workstations
+ Monitor performance and maintain systems according to requirements
+ Troubleshoot issues and outages
+ Ensure security through access controls, backups and firewalls
+ Upgrade systems with new releases and models
+ Develop expertise to train staff on new technologies
+ Build an internal wiki with technical documentation, manuals and IT policies

Project Manager à Global Technology System - GTS
  • Jordanie - Amman
  • Je travaille ici depuis janvier 2016

PROJECT MANAGER AND TRAINER-GLOBAL TECHNOLOGY SYSTEM - / Jordan & Palestine
+ Project Manager SAP
+ Covering technical training in SAP ERP system; and GTS System.

TRAINER (ICDL & ICT) AND IT ADMINISTRATOR à Finn Church Aid - FCA
  • Jordanie - Amman
  • Je travaille ici depuis janvier 2017

+ International Computer Driving License - ICDL Trainer
+ software and hardware manager (Install, uninstall, Track license and support contracts, and follow up software and hardware.
+ Information And Communications Technology - ICT

Lecturer à Middle East University
  • Jordanie - Amman
  • septembre 2014 à juin 2016

e-Business, CRM, MIS

IT And Systems Administrator à My Restaurants Management – MRM
  • Jordanie - Amman
  • mars 2011 à mars 2015

+ Managing Information Technology and computer systems (Familiar with all hardware and software).
+ Developing and implementing policies and procedures for electronic data processing and computer systems operations and development.
+ Hiring and managing information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.
+ Providing orientation to new users of existing technology.
+ Training staff about potential uses of existing technology.

Purchasing Manager à Khuttar Café & Restaurants
  • Jordanie - Amman
  • septembre 2010 à février 2015

+ Leading the Purchasing Staff within the Work cell, supporting the development and implementation of Supply Chain strategies and systems, ensuring that materials supply equal demand, and optimizing overall cost of materials.
+ Reviewing purchasing decisions, orders, and vendor contracts.
+ Overseeing the materials and supplies orders from vendors.

IT And System Administration - Part time à International Republican Institute - IRI
  • Jordanie - Amman
  • avril 2011 à août 2013

+ Responsible for hardware and software installation, maintenance and repair.
+ Website Administrator.
+ Performing routine audits of systems and software.
+ Procurement of IT hardware, software and maintenance products & services.
+ Maintaining documentation of changes regarding users, functions & systems.

IT And System Administration - Full time à AHLELA INSURANCE GROUP-AIG
  • Palestine - Cisjordanie
  • février 2009 à février 2010

+ Responsible for hardware and software installation, maintenance and repair.
+ Website Administrator.
+ Performing routine audits of systems and software.
+ Procurement of IT hardware, software and maintenance products & services.
+ Maintaining documentation of changes regarding users, functions & systems.

Éducation

Master, e-Business
  • à Middle East University - Jordan
  • août 2014

• Master Thesis “Assessing the relative importance of Enterprise Resource Planning Systems, E-Business Technologies for communications and the Complementarity between them in Achieving Organizational Agility in Nuqul Group”. __________________________________________________ eBusiness (e-Business), or Electronic Business, is the administration of conducting business via the Internet. This would include the buying and selling of goods and services, along with providing technical or customer support through the Internet. e-Business is a term often used in conjunction with e-commerce, but includes services in addition to the sale of goods.

Baccalauréat, Management information system - MIS
  • à Isra University
  • février 2009

• Graduation project: “Developing a database for an insurance company”. ________________________________________________ Management information system, or MIS, broadly refers to a computer-based system that provides managers with the tools to organize, evaluate and efficiently manage departments within an organisation. In order to provide past, present and prediction information, a management information system can include software that helps in decision making, data resources such as databases, the hardware resources of a system, decision support systems, people management and project management applications, and any computerised processes that enable the department to run efficiently. "The role of the management information system (MIS) manager is to focus on the organizations information and technology systems. The MIS manager typically analyses business problems and then designs and maintains computer applications to solve the organizations problems."

Specialties & Skills

Web Development
E business
technical support and hardware
Strong MIS and reporting skills
Optimism
Accuracy and diligence
Team work
Computer and internet skills
SALES MANAGER
MARKETING STRATEGY
Customer Relationship Management
MARKETING
Behavior or attitude of good things in hand
SALES TEAM
Influence
Creativity
APPRAISAL
Data Analysis
Discipline
DIRECT SALES
Adaptability

Profils Sociaux

Site Web Personnel
Site Web Personnel
azrartech.gtsys.com.jo/

Langues

Arabe
Expert
Anglais
Expert

Formation et Diplômes

ICDL (Formation)
Institut de formation:
Specto
Date de la formation:
January 2017
Durée:
75 heures
Training Of Trainers (Formation)
Institut de formation:
Mercuria Business College.
Date de la formation:
September 2017
Durée:
30 heures
How be a leadership (Certificat)
Date de la formation:
March 2008
Valide jusqu'à:
May 2008
sales and marketing (Certificat)
Date de la formation:
February 2007
Valide jusqu'à:
March 2007
Success Skill (Certificat)
Date de la formation:
October 2007
Valide jusqu'à:
January 2008
Age project (Certificat)
Date de la formation:
July 2008
Valide jusqu'à:
October 2008

Loisirs

  • السفر
  • القراءة
  • كرة القدم